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Protea Hotel / I am complaining about the receptionist by the name of danica

Durban, ZA

When we arrived at Protea Hotel Umhlanga, there were two receptionist one was on the phone and the other was counting money. She asked the one alady who was on the phone to assist us. Then she just asked us our surname not even greeting us. When I asked her why she can't greet us first? She didn't even bother to even apologise. I feel that her attitude towards us was racially motivated because the white lady who was behind us she greeted her. I spoke to the manager but I'm not sure if my complain will be attended to.

Na
Dec 06, 2016

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