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1 Norwalk, CT, United States
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I wanted to book a room and decided to try Priceline. So I booked a room for January 25, 2016. Later received a confirmation email and noticed that they made a mistake. They had booked it for January 20, 2016. I immediately contacted customer service and they told me to call the hotel. When I called the hotel, they told that there was nothing they could do. I called Priceline again and almost begged them! I explained that I need a room on January 25. Then I asked for refund, but they refused, because the hotel already received the money. I contacted the hotel and was told that they heard nothing from Priceline and received no money. I actually don't know who is lying to me, and really don't care! All I want is my money back!

Jan 15, 2016

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