Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website



steal your money

Complaint Rating:  0 % with 0 votes
0% 0
Contact information:
United States
I booked a car rental on priceline for pickup on Nov 20th 2010. When I arrived at airport, no pick-up. After calling hotline a shuttle was sent to pick us up. I was told the computer was down, they would give me car, but needed me to write down my ssn#, birthdate, place of birth and current address. The gentleman handed me a note pad, and asked for my credit card and ID to copy. In the corner stood, what I assumed to be a lot attendant, who was shaking his head. I was told that a credit check was needed, and they could do it when, the computers came back up. It was midnight and I'm sure they wanted to go home. I expressed my concern with providing my identity, especially when a reservation had been made, and credit card information provided thru priceline. I called a cab, location was a old car lot, many miles from the airport, and went to several other rental companies, but no rental cars were available as this was Thanksgiving Holiday. This transaction was cancelled. 2 days later Priceline.com charges my card for $ 66.00. I have spent many hours to no avail, talking to priceline.com personnel. I have not received any Service, Product or Goodwill from Priceline.com, yet am charged $66.00. I have contacted the Rental Company who states that the charge is Priceline.com not theirs. Where is my money...HELP !!!
Complaint comments Comments (0) Complaint country United States Complaint category Car Rental

Post your Comment

Please check text spelling before submitting a comment
Your attitude towards Complaint Agree Neutral Disagree
Comment text
Attach photos (optional)

Priceline.com Logo Priceline.com
Customer Care Service
800 Connecticut Ave
United States - 06854
+1 877 477 XXXX
+1 203 299 XXXX
View Full Information
Contact Us

Reply to