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Powersportsmax.com / HORRIBLE SERVICE--- WORST EVER

1 United States Review updated:

Love the scooter, hate the service. First off i ordered a windshield because the original one they sent was broken. Three months later i received a call that they could not deliver it. 5 times I had called them and given my new address. When i asked why it could not be delivered they told me they had the wrong address. I asked what address they had and was told an address I had changed two times previous.

I had taken this bike to a moped mechanic I trusted. I gave them the e-mail address and phone number of powersportsmax in order for them to order any parts needed. After being told they would not ship a part to any other retailer I ordered the part personally. 2 months has passed, and after calling every week and getting a different answer and no results I have decided to drive an hour and a half to confront them.

We will see what happens... Please post bail in the event they don't have a really good answer!!!(just kidding...maybe)

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Comments

  • Ma
      27th of Oct, 2008
    0 Votes

    Hello,

    I, too, am in my own nightmare with PSM. I also have a posting here and with TheSqueakyWheel.com.

    If you haven't already done so, file a complaint with the California Attorney General at the following:

    http://ag.ca.gov/contact/complaint_form.php?cmplt=CL

    The number for the CA BBB is 909-835-6064

    Also call your credit card company to try to reverse the charges. Contact a lawyer who deals with the Lemon Law. (That is also what I am doing).

    I feel your pain.

    Marie mbaisa@sbcglobal.net

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