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unsanitary restrooms and poor customer service!
My wife and I recently went to Alexandria, La to shop. On our way home we stopped at the Popeyes on U.S.165 in Kingsville. We ordered our food and my wife went to the restroom. Shortly she came from the restroom and was livid. She told the salesperson behind the counter their restroom for the ladies was filthy. The sales person didn't respond at all. My wife found the manager and told him there was feces on the camode seats. He said he would check it out. Don't know if he did or not but we will not be going back to eat in any Popeyes. We plan to pass this information to all our friends and hope they will do the same. If the restrooms are this unsanitary, it makes you wonder what other health problems may be present that the public doesn't see.
The complaint has been investigated and resolved to the customer’s satisfaction.
About Popeyes
Popeye's menu features a variety of mouth-watering dishes, including chicken tenders, chicken wings, shrimp, and fish. The restaurant also offers a range of sides, such as mashed potatoes, Cajun fries, and coleslaw, to complement the main dishes. Additionally, Popeye's has a selection of desserts, including their famous cinnamon apple pie and banana pudding.
The restaurant chain has gained a reputation for its bold and flavorful Cajun-inspired cuisine. The company's unique blend of spices and seasonings is what sets it apart from other fast-food chains. Popeye's uses only high-quality ingredients to ensure that every dish is fresh and delicious.
In recent years, Popeye's has gained significant attention for its social media presence and marketing campaigns. The company's witty and humorous approach to advertising has helped it to stand out in a crowded market. One of the most notable campaigns was the launch of the spicy chicken sandwich, which sparked a viral social media frenzy and led to long lines at Popeye's locations across the country.
Overall, Popeye's is a beloved fast-food chain that has built a loyal following of customers who appreciate its bold and flavorful cuisine. With its expanding menu and innovative marketing strategies, the company is poised for continued success in the years to come.
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3. Writing the title: In the 'Complaint Title' field, briefly summarize the main issue you have encountered with Popeyes. Make it concise yet descriptive enough to convey the essence of your complaint.
4. Detailing the experience: In the complaint description, provide a detailed account of your experience. Include key areas such as:
- The date and location of the incident.
- Specific details about the product or service, including any order numbers or receipts.
- A clear description of the problem, such as incorrect orders, poor food quality, unsatisfactory service, or hygiene issues.
- Any communication you've had with Popeyes staff or customer service, including their response to your issue.
- Steps you have taken to resolve the matter and the outcome of those efforts.
- The personal impact of the issue, such as inconvenience, illness, or financial loss.
5. Attaching supporting documents: Attach any relevant documents or images that support your complaint. This could include receipts, photos of the product, or correspondence with the company. Do not attach files containing sensitive personal information.
6. Filing optional fields: Use the 'Claimed Loss' field to indicate any financial losses you have incurred as a result of the issue with Popeyes. In the 'Desired Outcome' field, describe what resolution you are seeking, whether it's a refund, an apology, or another form of redress.
7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your description is easy to understand.
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Overview of Popeyes complaint handling
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Popeyes contacts
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Popeyes phone numbers+1 (800) 767-3937+1 (800) 767-3937Click up if you have successfully reached Popeyes by calling +1 (800) 767-3937 phone number 1 1 users reported that they have successfully reached Popeyes by calling +1 (800) 767-3937 phone number Click down if you have UNsuccessfully reached Popeyes by calling +1 (800) 767-3937 phone number 0 0 users reported that they have UNsuccessfully reached Popeyes by calling +1 (800) 767-3937 phone number+1 (731) 427-6970+1 (731) 427-6970Click up if you have successfully reached Popeyes by calling +1 (731) 427-6970 phone number 6 6 users reported that they have successfully reached Popeyes by calling +1 (731) 427-6970 phone number Click down if you have UNsuccessfully reached Popeyes by calling +1 (731) 427-6970 phone number 18 18 users reported that they have UNsuccessfully reached Popeyes by calling +1 (731) 427-6970 phone number+1 (404) 459-4450+1 (404) 459-4450Click up if you have successfully reached Popeyes by calling +1 (404) 459-4450 phone number 0 0 users reported that they have successfully reached Popeyes by calling +1 (404) 459-4450 phone number Click down if you have UNsuccessfully reached Popeyes by calling +1 (404) 459-4450 phone number 26 26 users reported that they have UNsuccessfully reached Popeyes by calling +1 (404) 459-4450 phone number+1 01902117336+1 01902117336Click up if you have successfully reached Popeyes by calling +1 01902117336 phone number 0 0 users reported that they have successfully reached Popeyes by calling +1 01902117336 phone number Click down if you have UNsuccessfully reached Popeyes by calling +1 01902117336 phone number 0 0 users reported that they have UNsuccessfully reached Popeyes by calling +1 01902117336 phone number
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Popeyes emailspopeyescommunications@popeyes.com100%Confidence score: 100%Support
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Popeyes address400 Perimeter Center Terrace NE Suite 1000, Atlanta, Georgia, 30346, United States
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Everytime I go I to popeyes in strathroy Ontario you have a 15 to 35 minutes wait. The store is messy and I will never go in there again. No wonder nobody goes in there anymore. Worst place ever.
I ordered a 5 pc chicken meal, with Mac and cheese, and ordered 3 sauces.
Came home and it was 1 breast and 3 wings and one thigh.
I’m very upset as it cost me $15.00
Plus the charging of 75 cents for each sauce, that’s ridiculous!
You’ve lost a customer and the people don’t understand English evidently!
March 6, 2024 my friend and I went through drive-thru to order 2-5 piece hot wing. Time was about 1:30.
When I received them, they were not crunchy like the ones I had purchased in Gadsden or Talladega, AL. Chicken was cold and a solution was poured over them to have a hot taste to them.
I can truly see why no one wants to go there.
Gloria
I ordered popeyes chicken tonight and it was suppose to be 8 piece spicy chicken mixed and what I got is 6 wings I leg and one thigh,the chicken wasn't spicy it was cold and the biscuits was hard I payed $36.72 and I'm very disappointed
I was at Popeyes in Bastrop Louisiana a black female got my order I telling her how I wanted my order she rude and laughing at me the ticket number on the receipt was 684 she was a black female with glasses on the date was 1-4-24 ticket number is 684 employee ID number is 60085
Prices have gone thru the roof. Quality of product has declined. I'm done wirth them. And you can not get a live body on the phone calling corporate complaint number
Missing 2 biscuits
No gravy
Good thrower in bag
Just gross
Cold
Dec 31 6 t50 pm
Waited forever
I ordered a 3 piece chicken tender combo like I always do! Why do I get home and it’s a 2 piece regular chicken combo in my box 🤨🤨 you mean to tell me I have to check my food everytime before I pull off! This is ridiculous I demand someone to contact me and refund. Smh
The Manager got mad because I asked for an refund cause the cashier messed up my order and the Manager stated that it's always the blacks that are complaining and I took it very offensive which it is even more so when it being said by an black Person
10.56 on 12/4/23. your company is taking advantage of people selling this for pieces of chicken. This is the sizeof bones out of 2 thighs. Its the smallest chicken pieces i have ever gotten from anywhere. You are just ripping people off for there hard earned money. To many chicken places to shop at for this.