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Pick n Pay / wrong label on promotions

1 Pick n Pay Wonderpark mall, South Africa

I went to Pick n Pay Wonderpark mall on the 10th February 2019, there was a promotion in store, the R100 promotion, it clearly said any 5 for R100 next to the sunlight liquid soap products, I bought 5 and to my surprise I was charged the full price of the product(R29.99 x5), I went back to the store the next day to enquire and I was told the special actually applies if you buy t3 Handy andy and 2 sunlight, I showed the supervisor the sign, and it was still there, she then asked me if I want to bring back the products for exchange and they will refund me the difference, the problem is that it will cost me more to bring back the products compared to the refund, there is just no care and consideration given now I need to pay for Pick n Pay's mistake.

Feb 12, 2019

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