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Philippine Airlinesbaggage transfer

My younger is flying from Honolulu to Cebu was delayed for an hour and before that when I was checking him in at the counter I asked the agent if my brother checked in bags will be direct to Cebu but she said no, and I asked her why because it's a connecting flight with Philippines Airlines and it's only 1 ticket but she insist that my brother has to pick up the luggage when he arrive in Manila and transfer his own luggageSee Top 10 Worst Companies in Honolulu, HI. This is ridiculous coz even if I was traveling from Honolulu to Japan and Japan to Cebu my luggage is direct to my last destination.. But what I don't understand is why do we have to take our luggage in Manila if we have our connecting flight to Cebu with the same Airline..

Ba
May 09, 2017

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