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Petsmart / terrible experience

United States Review updated:
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The PetSmarts in Fredericksburg have infested and expired food on the shelves. Check your food before you buy!! At the central park store, animals are for sale that were born at the store location and haven't been checked by a Vet at all. At both locations, sick animals are left to die in the sick rooms because of lack of vet care. This is usually authorized by the Pet Care Manager or Store manager. Think before you shop. Ask questions! Check dates! You'll be happier in the end!


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  12th of Aug, 2009
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Have you reported this incident? PetSmart policies require all animals to be seen within 48 hours of being moved to the quiet room. Also, company policy states that if an infestation is discovered in even one bag of food, all food of that brand in that area must be removed and written off. Please report these incidents. Could possibly be poor managment.

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PetSmart Logo PetSmart
Customer Service
Overall Satisfaction Rating

322 Reviews
19601 N. 27th Avenue
United States - 85027
+1 321 309 9065
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