my vechile was drailed part way into the automated car wash. We were stuck inside no one came to help, I honk for a few minutes still no assistance. I was able to back up over the rail enough to get my 5 year old out to safety. my vechicle is still party stuck in the car wash with it still running. My daughter was very distraught. we went in side the manger said it was my fault. he would not shut down the car wash becusae the door would come down on the vechile.this is not a safe operation. the only asisstance he could offer me was if you want your vechile out than call your self a tow truck once again he said it was my fault.