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Pep Boys / scam... attempted rip off

1 Hamden, CT, United States Review updated:

Purchased 4 tires 6 months ago for Volvo v70 Cross Country. Noticed a bad vibration over 65 mph, went back to have tires balanced, was told both front shocks had blown out, they gave me an estimate of $950 to replace them. I opted to go to Branford to a mechanic who worked on my MG's and other foreign cars. They road tested the car then put it on the lift. shocks were perfectly fine, a sway bar linkage was broken, $57 for the part plus$85 labor. Big difference from $950... These idiots at Pep Boys are either incompetant or sleazy rip off artists, or both...

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  • Jb
      19th of Jun, 2011
    0 Votes

    best place to go is always going to be the local garages. they live off of their customers. large chains, whether its pep boys or anyone else, do the work and get it out on a constant rate. people that cant get jobs at smaller garages or their own garage will go to work for larger chains.
    plus, costs are usually cheaper because they are all about saving their customers money most of the time.

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