The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Paypal Credit / false reasons for denied credit line increase

1 United States Review updated:

I have a Paypal credit from GE Moneybank for an embarrassing $300. Ok, when I opened it a few years ago, I thought they start you out low. About twice a year I would put in a request for an increase online and have gotten turned down. Couple years later, today I did so again and in a split second the screen came up denied and a letter explaining why will be sent to me. Every computer generated form letter I have gotten in the past has had the same information given for the denial. Credit history not long enough, ( A BLANTANT LIE), balances in ratio to credit line too high ( A BLATANT LIE), I have no mortgage ( SO I DON'T OWN A HOUSE, AND YOUR POINT IS???), and so on. For one thing, I have a VERY high credit score. As of last week when I checked, 802 for TransUnion, 795 Experian and Equifax. I finally called GE Money Bank credit department. The person I spoke to first claimed I did not ever put in a request, I asked if he pulled up my account or not, he then said, oh yes, I see here that a letter was sent to you, but I have no access to the reason. I gave him the info from the letter. I told him to check my credit report. After a bit of a wait, he told me that he will give me the increase. After a minute or so, he claimed the computer would not let him give it to me. I asked if there was anything that could be done. A dispute process, what? His response was well, I don't know what to say, it won't let me increase for you, and it does not make sense why it is so low. (At least he admitted THAT). His only suggestion was for me to try again in a few months. I asked to speak to a supervisor, and he transferred me to music for almost an hour. I am disgusted!!! I hung up and dug around the internet till I found you and this is my complaint. I wonder if this has happened to anyone else out there? One more thing. I found out that JC Penny Credit is from GE Money Bank. NOW, it makes some kind of sense as to why JC Penny is the ONLY store EVER to deny me a card. Hmmm. Coincidence? I have excellent credit, great payment history, Etc. etc. and I do not understand this. I did not dispute the denial on JC Penny because I very rarely shop with them and the request was done when a clerk talked me into opening an account, and I though why not? Imagine how embarrased I was being told with a bunch of people in back of me at the counter and for a measly 50 purchase!!! Anyway, thank you for letting me vent, share this information with others, and again I ask if anyone has had this problem with Paypal Credit?

Sort by: UpDate | Rating


  • Bi
      7th of Nov, 2008
    0 Votes

    GE is doing the same to me...I closed my pay pal account...and the reason you were turned down for jcpenney is that GE only allows you so many accounts for some reason...probably current credit crisis...I have a Dillards(GE) account and JCPENNEY (GE)
    and I owe nothing and just won't use them...

Post your comment