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Party City / inappropriate

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Party City management or whoever recruits employees,
please, train your staff how to talk to customers. Some of them are very rude for no reason. I understand that we are people and sometimes we are in a bad mood, but for god's sake why the hell they behave like it's everybody's fault?
I received an item in the wrong color, I called to find out what I have to do and how to exchange. The representative told me that he thinks that the pink color is better than what I initially ordered and there's no point in changing it.
Oh god, who the heck cares what you think about my choice? I want you to tell me what to do, I don't need advice!!! He didn't let me finish and hung up on me. Beautiful.

Lo
Nov 24, 2017

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