Panera Breadservice


I ordered online from your Germantown, WI location 11am the order came incorrectly. Thw delivery person left my job going back to supposedly get the correct order I was told by a manager that it woukd take awhile for the delivery driver to come back with tyw correct order. I waited until about 230pm still no delivery or call as ro the whereabouts of my order. I finally called the store at 3pm and asked that the order be cancelled and my order refunded. This was tue absolute worse experience I've ever had with panera and me and my co-workers order almost daily. I was just upset with the treatment and the nonchalant attitude of the manager the delivery driver as if it were my fault that the driver got the order incorrect. Needless to say I will not be patronizing this establishment anymore.

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