Panera Bread / ancient grain & arugula salad with chicken

Macedonia, OH, United States Review updated:

I purchased this salad from your store in Macedonia, Ohio today at 10:30 AM. When I got home and inspected the salad, there was far less than the 3 and a half ounces of chicken and no ancient grains. I had to drive all the way back to the store and ask for a manager. He was gracious enough to replace the salad with the correct ingredients, but I am upset that I had to drive back to correct my order. I also purchased a whole panini. If this is how your company does business, I will not visit this store again!!!

Oct 26, 2017
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  • Po
      Oct 26, 2017

    Did you try calling before you drove back? It sounds like you're just looking for something for free. The store made a very small error and replaced your product. Your situation was resolved in an appropriate manner.

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