The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Outback Steakhouse / don't be fooled

1 United States Review updated:

I went to the Outback Steakhouse last night with my fiance. Well Outback has a filet on their menu. Technically a filet is any hand cut steak. The menu clearly had a picture of a filet mignon and advetised the steak as their most tender, juicy, and flavorful thick cut steak. Why then did she receive a steak that was obviously a sirloin, was only 3/4 of an inch thick and had less flavor than my ribeye. When it was brought to the managers attention all he wanted to do was cook another of the same steaks. I was highly dissatisfied with the food and the service honestly. My waiter was more involved in the football game than waiting his tables. In short I will not return to Outback and I want to warn all who read this not to be fooled by the filet.

Ca
Sort by: UpDate | Rating

Comments

  • Jo
      23rd of Feb, 2011
    0 Votes

    They use weights to cook their steaks, thus they will be thinner. Of course a ribeye has more flavor, it has more marbling. A filet will be lean, and should be tender (sometimes there is an oddball, it's not exact science), but less marbling as it is very lean. The manager offering you another steak is what they should do, as if it wasn't good, the next one should be better. Ask them to not use a weight, it may take longer, but your steak will be more thick.

    It's obvious you don't understand meat at all, and to come on here and make an ignorant complaint is just juvenile. How did you order your steak cooked? If well done or medium well, most of the juice will be cooked out because of the weight. Order medium rare or medium and you will be better off.

Post your comment