Office Depot’s earns a 3.2-star rating from 11 reviews and 361 complaints, showing that the majority of office supply shoppers are somewhat satisfied with their purchases.
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Consumers doesn't matter to them
Small Business drafting firm. We order all of our office supplies from Viking. Viking has been bought out by Office Depot. I called to make my usuall order yesterday and I believe the call was sent overseas or else everyone of the operators could not speak good English. I was very frustrated when ordering because I couldn't understand the operator and when I asked that she speak slower so I could make and attempt to understand she became very angry. I hung up. I called them back in a attempt to talk to a supervisor. The operator would not let me talk to someone higher than her because she wanted to know what my complaint was. I told her and she said I couldn't talk to anyone. I hung up. I called back again. After going through this again I finally convinenced the operator to get a supervisor. I have know idea if I talked to a supervisor. This person was harder to understand than the operator's. I do not believe for one minute that this will go to corporate and the problem fixed like this so called supervisor said. I do know that I will not spend another cent with Office Depot. Come on! If Office Depot wants to sell America office supplies than I think it's time that they wake up and hire operators who can speak English, or attempt to be professional and knowledgable about the product they sell. I ordered from Viking for 10 years and have always had very good operators. They knew the products, were very professional and always seemed to care. Since Office Depot has taken over they have seemed to forget the consumers that buy from them. I guess it doesn't matter to them. Angry in Kansas and NO longer and Office Depot customer.
About Office Depot
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Office Depot Contacts
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Office Depot phone numbers+1 (800) 463-3768+1 (800) 463-3768Click up if you have successfully reached Office Depot by calling +1 (800) 463-3768 phone number 0 0 users reported that they have successfully reached Office Depot by calling +1 (800) 463-3768 phone number Click down if you have unsuccessfully reached Office Depot by calling +1 (800) 463-3768 phone number 0 0 users reported that they have UNsuccessfully reached Office Depot by calling +1 (800) 463-3768 phone numberCustomer Service
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Office Depot emailscustomer.relations@officedepot.com100%Confidence score: 100%Supportdale.wells@officedepot.com100%Confidence score: 100%Support
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Office Depot address6600 N Military Trl, Boca Raton, Virginia, 33496-2434, United States
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Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 30, 2025 - View all Office Depot contacts
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Their website is awful and ridiculous to navigate, when you call any store it puts you through an automated recording for 10 minutes before you can talk to anyone, when you do get to talk to someone it doesnt matter because they carry absolutely nothing in stock. Terrible business and awful customer service, I'm going to staples.
The company has been unable to process a simple exchange request associated with an order placed online despite multiple calls and assurances that the matter would be resolved in a timely manner. At this point, I am prepared to dispute the purchase with my credit card company rather than waste more of my time trying to complete a simple exchange.
I was charged twice for the same transaction. Over $1000. I call the store, and they can’t help me. I have to go through numerous channels to even speak with someone. Terrible. I’ll never shop here again.
You charge me twice. What else do you need to know?
Lisa Perry
[protected]
LdeLeo1@verizon.net
I rec'd email my contract will renew May 20.
I do not want to renew and you are not authorized to make any charge to my credit card.
I never want contracts that will automatically renew
The Office Depot I would only use closed last year
copy machine wouldnt print double sided manager refused to assist. Mgr refused to give me his name. April 8, 2023.
Order Number: [protected]-001 Status: Part'l Ship/Add'l Pending 03.02.2023
Order Date: 03.01.2023
I placed this order; as you can see, on 3/01/23, the order was returned. I get an email from Tharini Manikandan (Contractor)
24 January I received an email that stated "Restock all your Ink & Toner and get 30% back in Bonus Rewards for Members". I ordered Epson 252 ink and when I received the receipt no bonus points were given.
Wanted to buy Dell computer. Staff had trouble getting pass robot. Could not purchase. They left me dry. Left my information no reply yet. Merritt Island Florida Store. About 115 pm. Nothing but stress. No computer.
Maureen Oconnell
[protected]
Moconnell1159@gmail.com
I gifford ates placed an order on 10/2/22 I have not received it order#[protected]-001 epson 252 ink carteidge
Went in to send a package on Oct 13th 2022 and the older African American lady working at the counter to send packages had a very nasty attitude. She roller her eyes when she couldn’t find the email for my shipping label. Also the last time I went to send a package the same lady had an attitude but I ignored it the first time.