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Ocwen Loan Servicing / ocwen screwed another one over

1 FL, United States Review updated:
Contact information:

We started with Taylor, Bean, and Whitaker close to three years ago. Never missed a payment - always paid on time and in full. In August of 2009, we attempted a loan modification to reduce the interest rate. We were told our loan was going to Cenlar but to wait until we were contacted by Cenlar - not to contact them. Cenlar took over our loan in September 2009 - we attempted a loan modification through them - we both lost our jobs in the same month and needed to reduce our payments as well. Cenlar kept telling us NOT to make our payments as we were trying for a modification - this went on for 3 months and whenwe do hear from Cenlar, it was to tell us that we were now being transferred to Ocwen. We had to start the WHOLE process over again. Over the time span of a year now, Ocwen has provided us with nothing but lies, misleading information, and no one to hold accountable. We have gone to mostly all of the homeowners modifications functions hosted but told we can afford our monthly payments. We KNOW we can now afford the monthly payments - it is the arrearage amounts we needed help with. Ocwen refuses to accept our monthly payments with a little extra each month - they tried to modify our loan TWICE with a higher monthly payment, no reduction on the interest rate, and extend the life of our mortgage by 10 years. We were served with Froeclosure papers and went to speak to an attorney. We are now filing Chapter 13 in order to keep our home but our credit is ruined and Ocwen is trying to get us to pay more than what we are behind on. PLUS they want to increase our monthly payments indefinitely because our escrow is at zero now. We are fed up and willing to be part of any lawsuit that is out there with Ocwen. Please contact me directly at [protected] and put Ocwen in the subject title.

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  • Hv
      1st of Jul, 2011
    0 Votes

    Amen to that -had same problem and they seem to never be able to find paperwork that has been sent over and over... I finally gave up after 3 years of trying to modify, I'm still struggling to make ends meet but I'm not frustrated or stressed out anymore...

  • Co
      5th of Oct, 2013
    0 Votes

    I am a contractor that has been dealing with ocwen for over 4months now. We done a roof for a customer that had a claim with this company. They kept sending check in the wrong contrctors name. Every time we call there is some paperwork they say they dont have and that soon as they get it they will issue a draw. We send what they ask for then call to confirm they recieved it. Call to check the status and they say there is something else they dont have and so on and so on and so on. The process keeps repeating itself. Everyone needs to get together and sue this company. They will judged to pay out EVERY draw owed and that will force them to close their doors permanently.

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