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Nokia India Ltd/nokia 3600 Slide / inaudible sound and no network signal with this particular phone

India Review updated:
5
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Sir,
I have purchase a Nokia Slide 3600 from a shop named Mobile world Located in the MG Road of Jeypore Town of Koraput district in Orisssa, India. On 15-08-08.Immediately after 3days I had the problem of inaudible sound absolutely feeble and when approached the shop they took it to Nokia care and there it was repaired. Again after 5 days the set was taken with the same problem and they attended to it stating there was some dust and it was cleaned. Again after 5 days the set was taken with the same problem and this time the speaker was changed. Even now our woes did not stop and we were forced to go the shop with Problem of inaudible sound and non availability of network signal. The same sim when fitted in other mobiles it had full signal indicating that my new mobile 3600 slide had the problem.This time also they shop Personnel did not agree with the problem and they went on insisting that they do not have any responsibility once the product leaves their shop. This time also they kept the mobile for 2 days just doing nothing to satisfy the customer. For all the repairs they never gave the Job sheet and they wanted to fool the customer in every respect. Totally disappointed with the set performance I asked for exchange and prepared for some cut in the amount paid to me. They disagreed and went on insisting that the set was allright.Even when they took their set in their possession they refused to give the receipt for the same. I doubt the sincerity of the shop personnel towards the customer Problems. Their behavior is deplorable. Again yesterday I went to the shop with same two problems but in futile. I am a middle class family person and I purchased the mobile after lot of thinking. I really left with lot of disappointment. I have you as the only hope that can do justice to my hard earned money. The Phone bill no is158 and the amount paid was Rs.9200/-.IMFL [protected] and the battery no is [protected] and charger no is 90207988.Please Help me.



With Regards,

P.V.Syamal Rao
Dy.Manager(SPP)
Ballarpur Industries Limited
Unit Sewa,
Gagannapur,
Jeypore-764002
Koraput(dt)
Phone:[protected]
[protected]
0

Comments

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Sa
  2nd of Oct, 2008
Agree Disagree 0 Votes
Very poor speaker system.
You can't keep the mobile in upright position on your bed or anything coz the speaker is in he backside and ringtone is not audible even if you are in the same room.

Nokis should had added a small speaker on the side edges of the phone.
So
  19th of Oct, 2009
Agree Disagree 0 Votes
Too poor sound. I had bought it by giving Rs.9050, but after some it got's few kind 0f problem, I am a middile class student, f0or educational work, I have to go few kind of bfer places, so the phone is very important for me, In road or crowd, enen whenever I am in my room and spending time in silent place, I heard the voloume so poorly, It gets virus from any other connectivitic phone when I connected it with other phones. I borrow it to Nokia care for 3 times but unvariebly their is no change in result my IMEI no is 35576023374336, and my phone umber is 9007421863, I need help immedietly, PLEASE HELP.


phone umber-9007421863
Sh
  19th of Nov, 2009
Agree Disagree +1 Votes
Yes, I do agree with the complaint because some of the nokia care centres in Bhubaneswar are doing the same thing and in my opinion sometimes they are replacing the mobile parts which is very disgracing. Such type of people should be strongly dealt with.

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