Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website

Nokia 5800 XpressMusic / print new window the worst mobile phone model that I ever found in nokia product line that is nokia 5800 xpress music.

0% 2
Contact information:
Prime Jewellers
I am from chittagong, bangladesh. i bought a nokia 5800 xpress music from nokia bangladesh distributor execel telecom(pvt) ltd.(from chittagong regional office) on dated:28/03/2009 with intact sealed box. after coming into home i got everything ok but after few hours i saw that the camera takes picture with a big spot in the right down side of the picture with flash on and without flash it's ok.
The nextday(29/03/2009) i complained the distributor with the problem, they first told me to send product to nokia care. after that i told them i had not used the product yet, so why u cannt change the product they asked me how much talk time, i told only 3 min. then they agree to change the product by giving me a receipt writing doa claims but after 1 week. after 1 week on dated: 4/04/2009, they gave me a new intact sealed box of nokia 5800 xpress music and i opened the box in front of the distributor's people and test the mobile whether everthing ok or not, i tested everything in front of them like bluetooth, call feature, camera with still image, but i didnt tested video feature of the mobile. as everybody know if camera with still image works then video feature will work. but it is regret that on dated: 16/04/2009 when i use to video feature of the camera it goes to full blank screen(full black, camera cann’t see anything) as soon as i switch to image mode, it is also full blank screen(full black, camera cann’t see anything), and i found that camera is not working. and i restart the mobile and found that image taking with camera is working but when i again switch it to video mode the same problem repeat again and that time i also had to restart the mobile to work imagae camera. these problem occurs for everytime. i also found that when i enter the camera and take picture and exit, these procedure continues for five to six times, the image camera also repeat the same problem that i mentioned earlier and that time i also had to restat the phone.

So why you buy the mobile, i advise all people not to buy nokia 5800 xpressmusic


Sort by: UpDate | Rating
N  29th of Jun, 2009 by 
Agree Disagree 0 Votes

Nokia 5800 XpressMusic - Issue not resolve
nokia online sales
United States

I bought a nokia 5800 on the nokia website and they sent me the package with missing Amazon voucher which is part of the ad when I ordede it, there customer service told me to follow up, nothing happens, I was told somebody will call me, no one does, I must have been scammed and I emailed them and the answer I get now is the following;

Dear Marcelo,

Thank you for e-mailing the Nokia Care Contact Center.

I apologize for the delay in responding to your e-mail message and greatly
appreciate your patience.

I am indeed very sorry for the delay with someone getting back with you with
regards to the Amazon voucher. For details on receiving the voucher you would
need to contact Amazon directly as they are running the promotion.

For your convenience I have provided the direct link below:


I regret any inconvenience that this may cause you and appreciate you as a

If you have any additional questions, please contact us. To ensure proper
handling, please continue to use the current subject line.

Thank you for choosing Nokia for your mobile needs.

E-mail Specialist
Nokia Inc.

Check out all the phones and accessories you can purchase, direct from Nokia at
NokiaUSA.com. If you have any questions, please call us at 1-866-596-6542 and we
can help you find the right product for you.

N  25th of May, 2010 by 
Agree Disagree 0 Votes

Nokia 5800 XpressMusic - Brand new mobile error
Yousuf Ismail

I have bought nokia 5800 xpressmusic on 20 / 5 / 10 around 8:00 pm from hot spot mobile store, i started using that mobile on 23 / 5 / 10 as i have applied for my duplicate sim. I found that unlock button is not working properly, on this i asked that vendor to change my set which is a defective piece, he said i cant help u out for this u have to take this to a nokia care centre, and now the nokia care centre wants to change the body of the mobile set. . .

I want my set to be replaced by a new set,
N  8th of Aug, 2010 by 
Agree Disagree 0 Votes

Nokia 5800 XpressMusic - Have lost phone

my phone had been stolen...
this is my imei number...
plz block my phone 354182023876590
im begging u...
N  7th of Mar, 2011 by 
Agree Disagree 0 Votes

NOKIA 5800 express music Black - Stolen the mobile

my mobile was stolen on 24th feb
N  28th of Mar, 2012 by 
Agree Disagree 0 Votes
My phone was stolen yesterday while going to SM MOA
N  28th of Mar, 2012 by 
Agree Disagree 0 Votes
My phone was stolen yesterday.
N  28th of Mar, 2012 by 
Agree Disagree 0 Votes

Please get in touch with the concerned local authorities.

Nokia India Team.
N  30th of Jun, 2012 by 
Agree Disagree 0 Votes
My mobile has been stolen from my uncle's house. It was switched off. it had a BSNL sim card.
N  30th of Jun, 2012 by 
Agree Disagree 0 Votes

Please get in touch with the concerned local authorities.

Nokia India Team.

Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC” & send it to 55555, within few seconds you will receive the list of NCCs in that city.
N  5th of Nov, 2014 by 
Agree Disagree 0 Votes

Nokia 5800 XpressMusic - Mobile phone missing
Beijing Nokia Telecommunications Ltd
A-613,MDLB Qtr,Port Housing Colony,Tondiarpet,Chennai-81
Phone: 8903626189

My mobile phone nokia 5800 xpressmusic missing at 17 - 02 - 2013
Imei no:359339038900410

Post your Comment

Nokia Logo Nokia
Customer Care Service
Karaportti 3
Finland - 02610
+358 104 488 000
+358 104 481 002
View Full Information

Reply to