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National City Bank / employees are rude and they go out of the way to screw you

1 United States
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This company is unreal not only are the employees rude they go out of the way to screw you. They sent me an invitation to take advantage of the zero interest repay plan (I have gotten behind on my credit card payments)they did not specify a date the payment had to be made, the reminder phone calls began on the first of the month. When I called to find out why I was being contacted I was greeted by a very rude man who proceeded to lecture me on my finances. He then informed me even after I make the required payments it will still take me five years to pay this account off and it will always state that I am behind. That's funny -- no mention of this in the letter they sent.

Bo

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