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1.2 65 Reviews

MyScore.com Complaints Summary

4 Resolved
61 Unresolved
Our verdict: If considering services from MyScore.com with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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MyScore.com reviews & complaints 65

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12:43 pm EST
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MyScore.com Myscorenow.com

I cancelled my account back on October 24, 2023 after being charged $29.95 twice in the span of 7 days. I received a email back basically accusing me of not paying 2 months prior and that’s why 2 payments were taken out which was untrue. So I cancelled hoping to be done away with this scam company. Today, 12/18, they took out money again. Scam company with no way to contact customer service. I need my money refunded!

Desired outcome: Please Refund

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2:30 pm EDT
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MyScore.com - Credit monitoring service and identity theft alerts

I started the service for myscorenow Membership 6/14/2023 and canceles the same day after being charged the 1 dollar fee for the 7 day trail. As you can see and the service was active until 6/14/2023 Canceled: Credit Monitoring Cancel Request Date: 6/14/2023 Membership Active Until: 6/22/2023. I was under the impression that I wouldn't be billed after...

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1:48 pm EDT
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MyScore.com Monthly fee

I didn't agree to a monthly fee I want thisstopped

Desired outcome: Total Refund

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Is MyScore.com legit?

Our verdict: Complaints Board's detailed analysis reveals MyScore.com as encompassing serious risks, firmly establishing it as lacking legitimacy. This evaluation serves as a strong caution to potential customers to avoid any business with MyScore.com, thereby safeguarding their personal and financial interests.

MyScore.com earns 11% level of Trustworthiness

Serious Risk Warning: Complaints Board's evaluation of MyScore.com shows a critical trust level at 11%. Avoid for personal and financial safety.

With only 6% of 0 complaints being resolved, MyScore.com slow complaint resolution rate suggests poor service, lack of responsiveness, or a lack of helpfulness, causing frustration to users. It is obvious that the company has the lowest level of trust.

Exercise caution when using myscore.com as it may have lower quality content or a poor user experience, leading to fewer visitors and lower traffic.

MyScore.com protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

We conducted a search on social media and found several negative reviews related to MyScore.com. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

However ComplaintsBoard has detected that:

  • We found clear and detailed contact information for MyScore.com. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
  • A long registered date for myscore.com can be seen as a positive aspect for MyScore.com as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
  • The age of MyScore.com's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
  • Myscore.com has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. In some cases, they may even use a certificate issued to another legitimate website.
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10:39 am EDT
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MyScore.com Unauthorized charges on my card

I have 2 unauthorized charges of 39 dollars and something twice in the month of april I have never been on the website that I know of and I no I wouldnt pay for something like this I have other bills that are more important like keeping the lights on for my children then to pay to repair credit or whatever this is for I defentely dont have the money for this right now someone had to use my card for this idk how my card number got put out there

Desired outcome: I want refunded the full amount

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10:10 am EST

MyScore.com Being charged for a service i do not use

I've been billed 3 months in a row for this company& I have NEVER used this and NEVER will.. They unsubscribed me twice and kept my money, now again. That is 140.00 for no reason. I have contacted RTP credit score 2 times & they have assured me that they have taken me off the billing list, but here it is another month and CHARGED again.

Desired outcome: Take me off the billing list and return my money

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7:24 pm EDT
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MyScore.com medlief cbd

I saw an add on Facebook for a free bottle of CBD oil and all I had to do was pay $6.97 for shipping. Thought it was a good deal so I went to the link on FB where they showed a 2oz, 3000mg bottle of CBD and stated just pay shipping. So I filled out the shipping and billing information. I then got an email stating my order was confirmed and would be shipped within the next 2-3 days. The email showed a bottle of 2oz 300mg bottle of CBD, not what was on the order page. I checked my bank account the next day and found out they not only charged me the $6.97 but also charges of $13.90 and $39.95. After seeing this I called their customer service number, [protected], and got what sounded like someone from India. I told them about the charges and they went through their pitch, trying to give me a break in price and I told them to cancel my order and I wanted the funds returned to my account. They said they couldn't do this and offered me more deals. I told them if I did not get my money back I would pursue legal action. They agreed to refund all charges within 3 days. I will wait and see if they follow through with this but I would like to have this company investigated.

trymedliefhemp.com.

Thank you

James M York

[protected]

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tom mackie
, US
Oct 30, 2018 11:40 am EDT

I have a similar complaint against medlief. The product I ordered was never received and additional charges were deducted from my credit card than then initial amount agreed for a trial package. Subsequently, other deductions from companies related to medlief including companies called SCBENHANCEDSKINCARE.CO and then from an outfit called SCBFORSKINOLIN.COM both for the equivalent of 100USD 100usd were made for products which I had definitely not requested. I had to cancel my credit card to avoid any further debits being made with the inconvenience that caused. I have tried calling the number listed but can never get through and eventually they just terminate the call. I have tried emailing but there is no response. In my view this company is a scam operation and should be avoided at all costs.

Tom Mackie

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9:33 pm EDT

MyScore.com unauthorized charges

I did NOT request a history of my credit scores and did not sign up for services, yet I was still charged 39.95 and would like to be reimbursed for the charges. If not I will go to my bank and dispute the charge that way and get a new card. I have no need to check my credit score at this time. I noticed a charged from this same company a few weeks ago and thought it was just a service charge to my bank since it was only for a dollar something. I went to check my balance today and knew I should have had a $170 on it and only had 129. I got home and checked my bank statement and that's when I realized it was this website after researching it on Google.

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8:22 am EST

MyScore.com credit score free

My name is mark harmon last 4 soc sec # 8193 93west st milford nh 03055 I had canceled this account and had reported to fedral bureau investigations for taking money out of my td bank visa debit card and my bank is in progress to filelawsuite forfraudulent charges internet fraud. You need to refund my money back to my td bank visa card as visa is going to file suite also.

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12:03 pm EST

MyScore.com Unauthorized Debit Card Charges

There are hundreds of similar reports that I found on the Internet. The companies are SVCRT.com and MyScore.com, the latter located in Fairfield, California. Here's the story that I posted on scam report, Better Business Bureau and Scambook. I kept a record of all conversations with the representatives at SVCRT.

In February of 2017, I purchased my credit score from Myscore for $1. They requested my credit card information in order to get the score and to charge my account should I decide to keep the service. I cancelled the account the next day because I didn't want anything more than the one time score. I was given the run-around but I got it canceled. At the end of January 2018 I received an email from them saying that there had been negative activity on my credit. I didn't have an account with them so I called. I spoke with some very nice svcrt representatives who granted that my account had been deactivated but that they could see debiting activity on it. So I went to my bank account and discovered svcrt debits every month for the past year! Called svcrt back. The representative spoke with accounting who said that there was a "glitch" in their system. She said that a higher-up would call me back to fix the problem. No call. I called back a few days later. I was told that I could get three months charges back immediately, "because that's all [the representative] had access to, " and that a supervisor would call me about refunding the remaining charges. At 5p that same day a "Complaints Officer" called me to say that three months charges were being refunded. I asked about the remaining charges. She replied that the "statute of limitations" disallowed any further refund. She added that if I wanted to take it further that she would send the case to their lawyers. Know this ... I was nice but firm and I remained so. She, Dina, was curt and intimidating from the get-go. I followed that to my knowledge no such statute existed that would allow unauthorized access to bank accounts. Then she offered another three months refund for a total of six months, 1/2 of what they took from me. I said that I wasn't that desperate. I continued that I would take it up with law enforcement and the I-Team with our State CBS station. She replied that that was fine and that she would send the case to their lawyers. So I contacted a lawyer friend of mine, a JAG, who told me that there is a Statute of Limitations on such transactions but that I hadn't yet reached it. He advised me to take it to Small Claims Court, which I'm doing. But come to find out I cannot sue in Small Claims Court unless the people I'm suing are located in the State I live, Connecticut.

Now you might think that I would have seen 29.95 being deducted every month around the 19th. But I'm 66, with bad eye sight. Reconciling my bank statement is difficult and there is no one but me to do it. Every once in a while I noticed the 29.95 but thought it was a charge from a local mart. I'm semi-retired but still active in Social Work. I trust and I help. I trusted this company to do help me with a credit report. But they are criminals.

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5:53 pm EST

MyScore.com credit services

In February of 2017, I purchased my credit score from Myscore for $1. They requested my credit card information in order to get the score and to charge my account should I decide to keep the service. I cancelled the account the next day because I didn't want anything more than the one time score. I was given the run-around but I got it canceled. At the end of January 2018 I received an email from them saying that there had been negative activity on my credit. I didn't have an account with them so I called. I spoke with some very nice svcrt representatives who granted that my account had been deactivated but that they could see debiting activity on it. So I went to my bank account and discovered svcrt debits every month for the past year! Called svcrt back. The representative spoke with accounting who said that there was a "glitch" in their system. She said that a higher-up would call me back to fix the problem. No call. I called back a few days later. I was told that I could get three months charges back immediately, "because that all [the representative] had access to, " and that a representative would call me about refunding the remaining charges. At 5p that same day a "Complaints Officer" called me to say that the three months charges were being refunded. I asked about the remaining charges. She replied that the statute of limitations disallowed any further refund. She added that if I wanted to take it further that she would send the case to their lawyers. Know this ... I was nice but firm and I remained so. She, Dina, was curt and intimidating from the get go. I followed that to my knowledge no such statue existed that would allow unauthorized access to bank accounts. Then she offered another three months refund for a total of six months, 1/2 of what they took from me. I said that wouldn't do and that I would take it up with law enforcement and the local news station. She replied that that was fine and that she would send the case to their "lawyers." So ... no it's not worth hiring a lawyer for the money but it is for the principle. Please contact me if you had a similar experience. Right now I'm researching the matter. Perhaps there is a class action law suit already going on. My email is [protected]@yahoo.com

Now you might think that I would have seen 29.95 being deducted every month around the 19th. But I'm 66, with bad eye sight. Reconciling my bank statement is difficult and there is no one but me to do it. Every once in a while I noticed the 29.95 but thought it was a charge from a local mart. I'm sure that there are lots of people who share my circumstances. I believe that I and others are being preyed upon.

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Tp313tp
, US
Feb 07, 2018 1:37 pm EST

They charged me too.

But I called their manager line at [protected] and got a full refund. No questions at all.

You should try that, it took about 2 seconds. Good luck!

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1:14 pm EDT

MyScore.com continuous billing - obstacles to cancel it

All I can tell you is never sign up with MyScore.com for credit monitoring. It's not a great service to begin with and trying to cancel the monthly billing is a nightmare.

They will continue to charge you as long as they can because they know if you dispute the charges, the most you get is your money back. No consequences for them.

I did the free trial. I paid 29.99 for one month after that. Didn't like it, so tried to cancel. Most of their phone numbers put you on continuous hold. One time over an hour.

When I did talk to someone, they disconnected me. Of course they'll say it's a glitch.

They do everything possible to delay cancellations.

They also operate under a lot of aliases.

According to the BBB, they are also ...

Alternate Business Names

My Gold Score
myscore.com
Gold My Score
GoldenCreditScores.com

At the BBB they have [398] Total Customer Complaints

To complain there, https://www.bbb.org/chattanooga/business-reviews/credit-services/golden-scores-in-chattanooga-tn-40082215/reviews-and-complaints?review=true

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share952@yahoo.com
, US
Feb 06, 2018 5:24 pm EST

Same thing happened to me to the tune of $359.90. Contact me at share952@yahoo.com so that we can collaborate. My Score and SVCRT seem to be big time scammers.

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10:31 am EDT

MyScore.com credit monitoring

BEWARE! I was charged 5 times in a two week period at the end of June 2017. When I called the customer service number, I was told that they see no charges on my account. They said I should continue the membership because someone was fraudulently charging my account. Yeah, it is them! They do not have their act together. SCAM SCAM. I received a cancellation number but based on the limited intelligence of the person I spoke to, I doubt anything will be resolved. I have put them on notice that if I receive any more charges, I will be contacting an attorney.

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8:51 am EDT

MyScore.com gld*svcgs.co.

Why am i being charge 29.95 every month. I do t even know what you are xharging me for. This is so unfair. You are taking advantage of this without authorization. Month by month same charge.this is not right at all.please stop this. This web site is taking advantage without people knowing. I never thought anyone could do a thing like this without any consent. Please address this situation professionally and stop this scam immediately.

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ponystreet
Washington, US
Jul 02, 2017 4:17 am EDT

You shodul call their manager hotline at [protected] .

When I called and I asked them for a refund I got it immediately. I found that was the best way to get a refund right away. They were very nice when I called.

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4:36 pm EDT

MyScore.com unauthorized charges to credit card

On August 30, 2016 I accidently accepted the terms to a "free trial" to your product. On August 31, 2016 I cancelled the account. The card has been charged $29.95 every month since August '16. When I seen my statement on June 1, 2017 I called and asked for a refund of the subscription fees and to confirm my cancellation. I was told that the cancellation I did on 8-31-16 wasn't showing up, but they would immediately cancel the account. The rep told me he was able to refund the May '17 payment to the card and that he would have a manager call me to make arrangements to refund the rest of the money-both within 3-4 days. On 6-11-17 I called again, because there has been no refund of any amount, and I have not been contacted by phone/mail/email. The rep said he would elevate my account to "high priorty" and that I would see the one month refund and get a phone call from a manager withing 2-3 days. Now it is 6-20-17 and still no refund, or contact from them in any form. I don't want this to be an ugly process, but I want my money back. I did not approve the monthly withdrawls, which means they illegally took money from my account.

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YkY
Mesa, US
Jun 21, 2017 8:19 am EDT

They charged me too, but I called [protected] and got a refund without question.

That is their "manager" number I found. You can get a refund immediately if you call that. Get that money back!

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8:49 pm EDT
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MyScore.com unauthorized charges

My name is Jennifer Swearingin This is ridiculous every month for eight months now my bank account keeps getting charged and then I have to email and call several times to cancel and take my name off and account number off any list u have i don't have any idea how my information is even known when u never signed up for any account ever. This is fraud. I'm about to get an attorney over this quit charging my card and delete me out of system and return four dollars u just took .

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9:34 pm EDT

MyScore.com credit score

I have contacted gld svcgs to cancel servers times I canceled repeatedly but I continue to get charged. I have been charged twice this month. It's getting ridiculous and i'm fed up with it. Every time I log on and wonder where my money is going you charge me. I don't know what else to say or do to let you know I don't want this service this service is a rip off and to get in contact with you I have to call in not always able to call you don't have a email address or any other way to contact you that's current. Facebook page doesn't exists but it states I can reach you thru there

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YkY
Mesa, US
May 22, 2017 1:42 pm EDT

You gotta try this number [protected].

It is their refund number. I got a refund from them the first time I tried and the same day.

Get your money back!

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10:08 am EST
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MyScore.com Monthly charge with no apparent benefits

I have been charged a monthly fee for at least a year for this "service" but I don't recall signing up for anything with a monthly fee! I would like to unsubscribe but a customer service number is not readily noticeable. No matter what, this charge keeps appearing even though I always pay my bills in a timely manner. I would like a refund for at least 2 months fees. Also, could I have a customer service number so I can personally voice my concerns and displeasure? Is this a scam or basically a way to generate a customer base list?

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ponystreet
Washington, US
Feb 19, 2017 9:18 am EST

You should call them. That worked for me.

Here is the number I called [protected].

It is a supervisor number I think. Just ask for a refund, I did and I got it right away, they didn't give me any hassle at all.

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7:37 am EST

MyScore.com About being billed 39.90 for a service I never received

I was trying to sign up for free week but when l tried it said my card was not excepted to try another method of payment which i did not have, now I have a - $39.90 on my bank statement. I want this to be taken off i never recieved this service and im not going to be billed for something i did not recieve or was told my card was not accepted then take my money anyway. If this is not taken care of i will let my bank no that this money was taken without my autherezation.

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ponystreet
Washington, US
Feb 13, 2017 6:26 am EST

You need to call them if you want a refund.

Here is their number [protected].

It worked for me. Good luck!

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3:20 pm EST
Featured review
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MyScore.com - Unauthorized charges from gld*svcgs of $29.95 to my credit card

I have had unauthorized charges of $29.95 every month since July 2016 by company GLD*SVCGS which reflects on my credit card statement and is associated with MyCreditScore.com. I called the number on my statement [protected] and spoke to a very rude representative named "Atia". After a lengthy dispute she agreed to reimburse for months of: November 2016...

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7:02 am EST
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MyScore.com Unauthorized credit card charges

Charged my card for services I did not have in August, September, October and November of 2016 - all in December 2016.

12-27-16 on call to customer service twice for over 30 minutes. Disconnected from what they call escalation services twice.

Seemed to purposefully keep transferring without any resolution - Sketchy company should get investigated

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Sheila K Allison
, US
Jan 04, 2017 8:30 pm EST

I'm not taking this! hello this is fraud. Its colorado state law that if i bring a suit against this company i can sue for up to 6times the amount! what is going on here if i take money out of someones account im facing criminal charges. I dont talk on the phone to these call center people that only want to argue! and then hang up who has an email or a persons name with this so called company?

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