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Motorola / android 7.1.1. phone

1 United States

Horrible battery life; have done everything and have taken it to Verizon; I turn off Wifi during the day (I have it in my home), have taken off some apps I have installed, I don't stream music or watch You Tube videos or TV, I use it primarily for work. SInce week two of owning this phone, it is 100% charged and then without using it, goes to less that 35% battery in 30 minutes. I can literally sit and watch the batter % go down minute by minute. I am filing a complaint about this: i don't know if it is the battery or the phone but Verizon was no help and I have read other complaints about this very same thing on line that others have experienced. I have bout an Android Phone for the last 10 years and will probably never buy another one. I like the phone and functionality, but the lack of customer service or concern by Verizon and my complaints never being resolved will definitely affect my decision as to the next phone I purchase.

May 3, 2018

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