Metropcs — rebates
I upgrades my phones they are on the same account. While at the metro pcs store no one told me that you are only allowed one rebate per account which they dont tell you when buying the phones. Ok fine I get one rebate. But where is my denial letter.See Top 10 Worst Companies in Far Rockaway, NYCalled rebate customer to find out where it was and because who ever processed my rebate did not put my apartment number on it even though it was on the paper work I submitted I have not received the letter. The customer rep and supervisor both were unable to assits me in getting the letter. Its bad enough I got denied but then I cant even read the letter that explained why. There is always a issues. A simple letter cant be resent. Your workers In the store should be more aware of the rebate rules and customer service should be able to assits better.
More Metropcs Complaints & Reviews
- Metropcs - where's my rebate? 
- Metropcs - don't pay the insurance 
- BillMatrix / Metro Pcs - can't pay bill - won't take debit card 
- Metro PCS - unauthorized over charges, no customer service! 
- Metropcs - 4g data 
- Metropcs - my mobile hotspot
- Metro PC - my plan
- MetroPCS Watertown MA Store Manager Julius Yaldo - two phones for two lines offer was not honored.
- Metro PCS - can't get a paper bill or internet & my text msgs come back to back
- Metro PCS - customer service/ negative employee performance