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Metro PCS / Samsung Caliber / cannot download to windows 7

CA, United States Review updated:

Getting a new "Samsung Caliber" cell phone from Metro PCS? If you are using a lap top or PC running Windows 7, BUYER BEWARE! The software required to allow USB transfer to and from your new "Caliber" will not install. Therefore, you will not be able to use your data card at all, which is the ONLY way to use the music player or store data on your computer. I wrote to Samsung about the problem and they not only confirmed that Samsung does not have a driver compatible with 64 bit operating systems, but do not necessarily plan to in the future.

So, not only did Samsung miss the boat here, but METRO PCS is selling a product that is defective in that it does not function as advertised, unless you have a 32 bit operating system (example, Windows XP, Vista).

Their return policy limits phone calls use to 1 hour, so be sure to check out each and every feature, including downloading the software required to use the USB cable (disk included with phone) before you cancel your old phone service and start yakking away on ANY of the Metro phones. (The sales person at the Metro store said he heard that the Samsung Code had the same problem not downloading to Win7, but I can not confirm this.)

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Comments

  • En
      29th of Sep, 2010

    You can download Windows 7 software from here: http://org.downloadcenter.samsung.com/downloadfile/ContentsFile.aspx?CDSite=HQ&CttFileID=2916696&CDCttType=SW&ModelType=N&ModelName=SCH-R860&VPath=SW/201004/20100408041449390/New_PC_Studio_1.5.1.10064_2.exe

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