Meijer's / return policy
I went to return a bottle of hair dye that I bought at the taylor michigan store and didn't need.. I wasn't sure what I did with the sales receipt.. I went to the customer service desk and was greeted by barbara.. I told her I needed to return the item.. She asked for my drivers id and scanned it thru the register and then rudely informed me that I returned an item last month and I was at my limit for returns with out a receipt.. She then continued to tell me that this policy had been explained to me the last time that I came in.. No one ever told me anything about this new meijer policy the last time I returned an item. I looked on an old receipt that I had in my purse and that is not stated on the receipt about items returned with out receipt and it is not posted any where in the store and the 5 other employees I asked about store policy couldn't answer the question.. I talked to the store manager and she couldn't really tell me store policy and not give me any reason why its not posted anywhere.. She also informed that service rep handled me in the right manner.. So it is ok to be rude to me treat me like a criminal in front of the other customers and make me feel less than a dog.. Well I looked around in my purse and at the bottom was the sales receipt for the item so I returned to counter got my money back and left a buggy full of unpurchased groceries at the customer service desk.. I have never had a problem like this before at any other retailer.. I left there and drove 10 miles out of my way to go to krogers... I am not a frequent shopper of krogers so I asked them there store policy before I shopped and was told not to worry if I loose my receipt to bring the item in and I would be given store credit.. I then proceeded to tell her about my experience at meijer's and she said it was uncalled for.. But to make a long story short I won't be shopping at meijer any more because it is obvious that they could care less about me as a person..
More Meijer's Complaints & Reviews
- Meijer - write ups 
- Meijer / Shop Force (Meijers Brand) - refusal of return of product under warranty 
- Meijer - alcohol purchashes 
- Meijer Inc - scam 
- Meijer - overpriced, terrible service and product quality 
- Meijer - Meijer Distribution Center
- Meijer - size 10 1/2 lake and trail boots.
- Meijer - stocking clerk/no consideration for elderly or disabled in the store
- Meijer - deli dept handling cheese or any other item.
- Meijer - bottle return, produce stocking, robotic customer service