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Medicard Finance / paying off account

1 Ontario, Canada

Wow, this company really makes it impossible for people to pay off their loans. If paying outside your regular payment date you are charged a $30 transaction fee (ok), and you have to sign a bunch of documents. Needless to say, I had arranged to have Finance Medicard take a payment from my account for the FULL balance that I had left owing on my account. My payment date rolls around, and they "accidentally" withdraw only my regular payment, and not the full balance. I emailed their manager to find out what happened and get everything straightened out, two days and no response. I emailed them another time and again, no response. I was beginning to get really frustrated so I called them, and was put on hold for over 1/2 an hour. It seems to be impossible to pay off my account or get in contact with anyone that can help me. Don't take out a loan from these people!!

Mg
Jun 18, 2013

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