Medicard Finance
Reviews and Complaints

I applied for a medical loan a while ago and after 2 co applicants they accepted the 2nd one, they have been messing us around ever since we got approved for $15, 000.00 after telling me do this do that do this calling my co applicants workplace, acquiring bank statements and calling him and emailing him every time there's a correction regarding MY payments and telling my Doctors office and my co applicant that the money would be released they now today decided they will not accept his signature on contract and everything else they already have because he doesn't have a photo i. d, he has an old health card with only numbers. Who would lie about that what workplace would lie and say someone works for them and doesn't. I'm waiting for surgery on the 17th of December at 10am, i've been rushing around for blood tests, heart tests and paid to get my form filled out by my GP after I was told after updating my co applicant on the new contract the money would be released. I've even offered to pay upfront 2 months to give him time to get his new i.d, he works 24/7 he leaves at 7am and doesn't come till midnight. This is not ok, they need to release the loan they said they would. I really think they will start asking for DNA next. They asked he get his signature verified by his bank RBC but he's asked and they don't provide that service. With the pandemic a lot has changed. They need to make some exceptions for people. They have my banking info his and everything apart from a photo i.d. Why have us sign a contract if they are going to play games. I need someone to respond to me because I'm not happy about this. I even paid out of pocket and I've got $430 worth of pre op vitamins and creams etc...

If I could do a zero star I absolutely would shane in accounts receivable is absolutely disgusting in his treatment of clients and doesnt let you ask a question without interupting and talking over you. This is to a well paying customer who never misses a payment ps. (for anyone who assumes it must be a late payment type of client leaving a review. Nope. I have great payment history and pretty great credit as well). You would think you were dealing with collection companies. How disgusting a company this is. I have 5/5 stars in my online reviews with all my customers in my industry which is as a finance manager and that's because I show respect to my clients. This company has unprofessional power tripping children working for them who clearly do not know how to analyze credit appropriately. I will be paying off my loan asap becaue this company does not deserve my interest rate money collected from me. I'm absolutely disgusted at how I was treated and spoken to as a 37 years old business woman providing my money to such a vile company. Supervisors and management and owners alike: if you care about your company perhaps you should consider hiring professional caring staff. What a joke. I will be leaving this review everywhere I can. Including better business bureau, google, yelp and spreading the word to everyone I know. Word of mouth is everything in business and i'm officially absolutely turned off by the treatment of workers to customers. Vile.

This company provides loans. They really don't care who you are because in the end they lie about the terms and conditions of the loan. It's done over the phone and they cut and paste in the blanks and fax you a sheet with only a signature line. Now because it's for medical reasons yoibare taking this loan you don't care what you are signing because you are desperate and scared. The company know you are desperate and scared so they just sock it to you. If you need to change your address or bank information they will not help all they do I threaten you. If you need to negotiate terms because you are off disabled or sick and can't afford the initial payments, you guessed it, they threaten you. Nothing ever gets fixed they don't call you back, but then all of a sudden you get a call from some dude in your small town that just happens to know you because it's a small town with a claim for repayment some joke of a process server left in his mail box. You get another call from someone else that's not a relation but also knows you because you are from the same small town with the same last name. This company operates in a very grey area.

This company sells your email address to spammers. A little trick for those using Gmail: Whenever you sign up for something online or in person, add a plus sign to your email address and put some sort of identifier. Here is an example: johnsmith+[protected]@gmail.com. Gmail ignores everything that comes after the plus sign, but will still deliver the email to your address. This is a great way to track those companies who can't be bothered to keep your email safe. Sure enough, a few months after signing up with them, I started receiving spam that was directed to the "+medicard" address. To say that I'm furious is beyond belief. Tried calling them to get the office of the CEO or someone in charge, but they don't seem to care.

This company is disorganized. We were approved for the loan. Unfortunately on the day 1 of my.procedure after all the info and contract signed...we get a phone call stating we need a cosigner! ! Are you kidding me? DAY 1 of my.procedure and they give us that BS! We talked with them for a month about everything and got approved and sent the signed agreement in! Dont deal with them! You think you have their financing secured when everything is sent back and signed. You don't! ! Now we owe money to the doctor for cancelling the procedure. Thank medicard for making us look bad you bunch of jerks!

Wow, this company really makes it impossible for people to pay off their loans. If paying outside your regular payment date you are charged a $30 transaction fee (ok), and you have to sign a bunch of documents. Needless to say, I had arranged to have Finance Medicard take a payment from my account for the FULL balance that I had left owing on my account. My payment date rolls around, and they "accidentally" withdraw only my regular payment, and not the full balance. I emailed their manager to find out what happened and get everything straightened out, two days and no response. I emailed them another time and again, no response. I was beginning to get really frustrated so I called them, and was put on hold for over 1/2 an hour. It seems to be impossible to pay off my account or get in contact with anyone that can help me. Don't take out a loan from these people!

This company is a scam. They phone me approx 5 times a week for months and leave threatening messages that they need to talk to me about an account that I have with them. I had never heard of them before they started phoning me and I know that I have no such account. When I did talk to one of their customer service rep.'s they told me that I had taken out a loan with them years ago and wanted to confirm my account information by asking me personal information such as birth date etc.. When I asked to speak with their manager they said that he was not in the office and that I would have to leave him a message. I imagine that this company preys on seniors and other vulnerable people who don't realize that they are a scam. They need to be shut down.

The only person in the place that has any sense is James, i dont know how Pierre ever got a supervisors role if thats even his role..my bank screwed up my account so i call Medicard righr away to let them know, because they had not recieved the NSF yet i was told to WAIT for a phone call, instead i get a letter deamnding payment. When i call i was told im no longer on the account they need to speak to my husband...(who sent in a fax 2yrs ago to say i can speak on his behalf) the man is rude and obviously they dont want there money and am being charged more interest in the meant time i would NOT recommend getting finance with these people if i had another option of doing my operation i would have done so...there are no customer service skills what so ever. And if anyone knows where i can send a complaint to a manager in corporate or something like that it would be great.

I needed eye surgery done with Bochner Eye Institute and Bochner offered me that if I go with the Medicard finance program they would let me pay the total amount cost within 12 month period without any interest added to it. The financial associate from Medicard assured me that they will take out equal amounts within the 12 month period after the surgery is done and that it will all be paid off. I had the full money to go ahead with the surgery but i said why not just pay it off within 12 month rather than all at once hence i said okay and went along with medicare. After, signing the papers Medicard started to withdraw small amounts from my bank but did not send me any mail or call backs. Also, I was not allowed to make payments from my end. Only they can with draw the amount. I didnt notice but they made me sign a contact for 24 month rather than 12 month. After one year has passed i was confused why I was still paying and when i contacted midicard they explain thats whats on your contract. They were very unfriendly and rude. If you ever get offered to get any type of financial loans from Medicard be aware that you will not get any mail for your financial transactions. Also, look carefully at the contract agreement and not what they say to you on the phone. Medicard Finance inc will do anything to take your money!

The reason i have decided to sumit this complaint is to prevent anyone else from having to go through this much trouble with a company. I must say it was quite simple to aquire a loan from medicard the problem lies in the fact its almost impossible to pay off the loan. I had phoned in a month ago asking what the best way to pay them. A fax needed to be sent stating the amount to be withdrawled from my account and signed. So, i sent in the fax. On the date the full amount was to be taking out only the usual monthly amount was taking. So, after a week i spoke with a employee who was very understanding but otherwise un - helpful. He said he would have the money taking out asap and would call the next day to confirm. He never called me back nor did anyone else. Two weeks later i call again and speak with a female employee who says she will have the money taking out and will make sure no interest will be added from the time that i have been waiting for the money to be taking out. About 2 hours later i recieve a call from the manager "pierre" who rudely informs me that they can take the money out but i will have to pay the interest up till the time it will be took out! I really dont care about paying $20 or so dollars but the fact that i have been calling and speaking with pretty much everyone in the company and "pierre" is making it seem like this was my fault. All in all medicard is a joke of a company that no one should ever use.

Rosemarie