Loans Direct UK Ltd

Enquired about a loan and they took an unauthorised payment of £64.99. Beware of giving out your bank details which they say they require to look for a loan for you!

i went on a loan site but it referred me to a loans direct uk site it said i had to pay 69.75 up front fee so i sent them an email saying take me off you r site i have just discovered that they have taken the money out of my account and want to get it back they have no right to do this

On 05.04/2012 wrongly taken me a fee for membership in the Direct Loans 69.75 pounds despite not used this service and I did not take a loan, I ask for a refund!

i just phoned loansdirect.net the lady i spoke wth couldnt hear me proply bcause of the bck round noise so after a while she said she couldnt deal nwth my complaint i asked her why i was registered wth loansdirect as i hvnt filled out no forms to get membership i did ask her quite early into the co9nversation hve your company taken any money out of my bank because i hadnt given permission for money to9 be taken out of my bank i8m a dissabled person and ive got sevre mental heath pro9blemsand ths situation isnt helping me at all .i said to the lady i was speaking to hve you by any chance taken out of my bank the sum of $49.75 and wen i said it she said yes and said it was for thm getting me a loan i told her i didnt ask for her companies help no service she thn went on to say she had 2 leads for me nw and to write thm dwn i told her i wnt be having anythng frm her or her company she thn said she would hve to put me on to her manager she3 said she would put me thru direct and assuerd me i would b put thru she said the line will go dead i was on my mobile tyhn because she couldnt hear me on the land line so the phone went dead and i jus was expecting a voice to say id been connected i waited for some1 to say somethng but wen i looked at my phone ther was nobody on the phone had been cut off frm ther side i waited an hour to see if thy might phone me bck but nothin ive been trying to find out who took the $49.75 out of my bank becase tht was all the money i had to get food for the family and gas and electric i was beside myself wth worry i was so deppressed i wanted to end my life i jst didnt know wot the hell i was going 2 do after psetting my yongest son aaron who was really upset becase i said i wanted 2 take my own life my brother called and he lent me money he was frios tht a company could take a dissabled n was suffering mental health problems was allowed to get away wth day light robbery.now ive been hunting for ages to find out the company who was responsible for leaving me and my family wth no money i didnt fill aloansdirect form and under the refund policy im seeking to be refunded my money in full as soon as possibleim just letting you knw tht if i dnt hear frm you as soon as posible i will be contacting my local evening post the ferret an excelent welsh ppl program and even the omnibudsome as i thnk ive been treated quite badly and its taken its toll on my health and my mental heath as ive got to pay the money loansdirect . net took from me and my family so im nw going to look forward to hearing frm you and even more seeing my money bck into my account wer it belongs yrs faithfully mrs karon jones and son

Downloaded my account unduly £ 69.75 on 30/12/2017. I did not use never any help from this company, I ask for help in the recovery of money. Thank you very much!

this company are rip offs i am contacting the police today to get my refund.

i did not receive any loan or apply for any loan, ii have had nearly £70 took from my account and have requested a refund but have hit a brick wall...THIS IS PLAIN THEFT.

I did not go on line for any loan and been in touch with these loans direct who have apparently took £69 31 from my account and then sent other companies my details whom have also took monies Loanzoo.co.ck. and loans warehouse one payment o £39.00 and then one of £31.00 this was not authorised by myself I have phoned loans direct and they have said they will refund monies but the other to companies I can not get any form of contact kind regards L Reynolds

get onto ombudsman they sort it out for u.

i have had 67 pound taken from my account again i want a full refund as i havent applied for a loan its happened before so want it sorting once ance and for all ring me [protected]

I am Ibrahim lamorde by name, the chairman economy and financial crime commission(EFCC NIGERIA) i am so sorry on behalf of the whole Nigeria and the Nigeria government, to those who have been scammed by a Nigerian, i will want all the victim to contact me via my private email box on efccnig1960@yahoo.com or visit our website on www.efccnigeria.org/efcc/ for the refund of there money with prove, as the United nation as penealize the Nigeria government to pay back to all victims all over the world.

fee is collected but not granted a loan!

they took 70 pound out of my account with out me knowing now I want it back try your number and all I get is a .voice recording makes me sick how u can take money off people with out there permission am a single mum to 5 u take food out there mouth and you asking as to contract you well ive phone and email and still got nothing Customer-help@loansdirectuk.net

I see, sorry to hear that, i have fallen for the same company, After Google Direct lenders list some how i clicked on these thieves. Filling application form, told loan was successful and just needed to add card details to confirm my ID before recieve my funds, then asked me for the £69.85 before could get the loan only to find out there a broker. All they did is recommend some loan companys like Lending stream, Mr lender. ect which i knew about anyway, Why would anyone pay £69.85 when applying for a £100 payday loan to be told to apply with lenders that are all over Google. This company will tell you how great there are and try blind you with jargon but they are decieving thieves and they know it.Its a legal scam. They will say im slandering them but if there not thieves why not say "JOHN YOUR ONLY APPLYING FOR £100 UNTIL PAYDAY AND WHERE A BROKER AND BEFORE YOU DECIDE TO PROCEED DO YOU KNOW WE CHARGE £70" Whats mad also is first loan they put me onto was money 24/7 and there another brokers that also what 70 quid. So you pay 70 quid for them to find you other brokers who charge £70. ha ha. its a joke, right i want a 100 quid, let mw think..ermm ill pay LOANS DIRECT UK to find me LOAN 24/7 who will find me...ect im already 70+70= £140 down before get loan. £140 quid to be told where to go for a £100 quid loan. Thing is i have no money in my account and believe me im going into my branch tomorrow to cancel my debit card so LOANSDIRECTUK will not be getting a penny off me. I know for a fact that if i didnt cancel my card my account will be getting emptied as and when they feel like and who ever there pass my card details onto will be emptying it too. ALL I CAN SAY TO ANYONE WHO HAS BEEN MISLED BY THESE ### BUG IS TO DONT TAKE A CHANCE AND REPORT YOUR DEBIT CARD LOST/STOLEN WHATEVER BEFORE THEY CAN ROB YOU. WARNING...IF YOU DONT DO THIS AND THINK YOU CAN WITHDRAW YOUR WAGES EARLY IN MORNING PAYDAY AND BEAT THEM TO IT YOU WONT, THESE ARE LIKE CLINT EASTWOOD IN A SHOOTOUT. ONE MINUTE(00.01AM) PASSED MIDNIGHT WHEN YOUR WAGES HIT YOUR BANK. £69.85 WILL HAVE BEEN FLEECED FROM YOU BEFORE( 00.02AM). ANYONE HOW HAD 70 QUID IN ACCOUNT WHEN APPLIED AND HAS ALREADY BEEN ROBBED, CANT UNDERSTAND WHY YOU APPLIED IF YOU HAD £70 ALREADY IN YOUR BANK. ANYWAY GOODLUCK GETTING YOUR MONEY BACK. PROB COST YOU MORE IN PHONE CALLS, LOST TIME AND STRESS

i did cancel my card but they had already took it out of my account i have been trying to get it back since may

Just cancel your card and tell your bank not to pay them, once you cancelled and have a new card there cant take anyway unless your silly enough to give them it again

I was just looking at my loan options online, I was on a 6 month fixed term contract at the time which was about to end within the next couple of weeks. I had £69.75 taken out of my account my Loans Direct, without my knowledge or permission (I never tick "Share with third party" boxes, so how did this happen without warning?). This was on the 25th June 2014. I am now on income based JSA, struggling with debt from the past year and did I mention that I didn't even get a loan? A so-called membership fee. How do I get my money back? I cannot afford to call their 0844 number as I only own mobile and am already on the verge of having my service cancelled due to (big surprise) financial problems. Every penny counts right now, and I NEED my money back. I'm sure this company would not miss it, but I certainly do.

Sophie, Edinburgh

It is a joke how these company's, are allowed to get away with this legalised fraud. No doubt they are paying the OFT some sort of membership fee. The money they took from me has put me further in debt with my bank overdraft charges and direct debits that I couldn't pay. The same old story the rich robbing the poor. Yes some fault was mine, i was desperate thought payday loan would be an easy way out. Had no idea what lay in wait. I was bombarded with this offer and that offer, got over a hundred text on my phone and still coming. When they said is it ok to pass my details on and i said yes, i thought they meant my contact details, not my bank details now every tom dick and harry has access to my account. Lucky there's naff all in there. I hope the anonymous organisation hack in to these company' and put them out of business. Like me they wont forget and they wont forgive.

hi same thing happened to me i applied for a loan and was told no upfront fees ever then these ### take 67.95 from my account i even did a refund request in which they did answer to say that it was getting dealt with then, a few days later gave me crap about extending my membership for another 3 months. In which i replyied back to them with a refund request and after 2 weeks on i have still to receive this back, , they are just robbing ###. take from the poor and give to the rich.

I enquired about a loan from LoansDirectUK on 18/06/2014, as asked i provided all of my bank details for the application process, I did not realize this was not a loan company as £69.75p was taken from my bank account the very same day. This company did not mention they were not a loan company therefore they are very misleading as they do not tell you this when applying for the loan. As soon as i found out that they had gone into my account and taken this money, I called them up and requested a refund, to which they told me this had to be done online, which is done in stages (stage 1 - request refund, Stage 2 - processing refund, Stage 3 - Acception of refund, Step 4 - Money back in the bank account).
I have also sent a letter to LoansDirectUK which is situated in Bexhill on Sea, this has caused a lot of upset and stress as i have been left short on money to pay my bills etc.

Omg cant believe how much a company are ripping people off I also cant get my money back don't no how many times ive phoned and iget told different things the customer service are a joke not very helpful at all ...and yes I would say its a form of stealing something needs to be done ...I wont give up easily ...after all its My Money ...shari_mackie@yahoo.co.uk...I will seek legal advice if my money dosent go back in ...plus its pending so you can cancel it ...wee bit advice thing ur staff need more training when dealing way public ...how many managers are they?

i applied for a loan on line an it keeped onto other lenders in the 3 company took money from my bank 0f 123.00 an iv not ad my refund after i phone them an i was told 7workin days an still not had my refund

Same here.as soon as (of if I ever get my cash back!) I am going to send all their mobile numbers to each other so they harrass the hell out of each other with a zillion texts a day! that should tie the f******s up for a few weeks ;).Problem for me is I have cancelled the original card as my bank said it was unknown vendor and have been advised by bank and now this loans direct want my new card to refund it!Im worried they will try and rob me again, Im going to my bank to see if they can put pressure on them.Best of luck everyone :) Spaceman

I thought I was signing up for a loan from another company, until £59.75 was taken from my account by Loans Direct. I have telephoned them, and gone to the website and carried out the instructions for getting a refund, but I now have to print a form off and send it to them!
I believe that this company is leading people astray, and should be reported to trading standards and the Ombudsman. I was looking for a loan because I was desperate, and am now even more desperate, as they cannot do everything over the phone/internet, and expected me to attend an office in Bristol to prove my identity. So money in your account within 10 minutes is totally erroneous! I will never make the mistake of tentatively looking on the net for a loan, as I have also been bombard on a daily basis by a myriad of other loan companies that my details have been shared with.
If I don't get my money back, I will not let it rest, i will take it as far as I need to, and will ask for compensation for my time and distress.
Penny

i applied for a loan and i gave my account details expecting this company to give me a loan which they said i was going to get that day instead it is the company that got money from my account without my knowledge and when ever i call them they would some company and some id code to apply for a loan. to me this is a fraud

Whilst I agree that Loans Direct aren't the most trustworthy firm out there, can I recommend that when you receive your refund you spend it on English lessons. Your spelling and grammar is atrocious.
IDA

hi we had the same problem with them i sent themm a text telling them we wanted a full refund when they called the next day at first they offered 30 pounds i told them this wasnt good enough i wanted the whole amount i then told them that i had there ho address and would be contacting the police and trading standards police as i thought it was theft trading standards as there website is very misleading i was put on hold few seconds later i was offered a full refund anyone hope this helps dont shout coz it wont help i felt like going crazy on the phone and telling them what i thought but i k ept my head stick to your guns and dont back down try it hope this helped thanx

could anyone tell me how you unsubscribe from the loansdirect con artists please?

you can get there number of their website but it does no good caling them.ive had to cancel my bank card youl have to do the same or theyll take it every month.xx

same thing has happened to me and if anyone has got there number could i have it pl xx

i have just had exactly the same thing happen to me.a payment of 57.00 was taken today and i dont know how to get a refund.

Hi

I need to file a claim for a commission refund on a loan I had with Loans direct from [protected]. In order to do this I need an email address and/or a contact number - the number you list is unobtainable

i had been applying for a loan online, with no luck, only to find out from my bank that loans direct has taken £49.99 from my account which i did not authorise, can you help me to get a refund

i also applied for a loan with them and they did the same i have to write to them asking them to reimburse the money into my account they had 30 days to do this and its been over 30 days and i not got or had any thing back from them they are really rubbish and that's putting it nice let me know how you go

this has happend to me aswell same thing ONE BIG SCAM STAY WELL AWAY THE PHONE NUMBER IT SHOWS DOESENT WORK THE PHONE NUMBER THEY USED TO PHONE ME WAS [protected] AND ITS STILL WORKS ON THE 08/06/2012
THEY SAID THE MONEY I PAID THEM WAS THE FIRST INSTALLMENT OF THE LOAN THEN SAID THERE WAS TAX FROM THE GOVERNMENT TO PAY AND I PULLED OUT COS ALARM BELLS RANG SO DIDNT PAY ANY MORE BUT THE 176 POUND I PAY SAID IT WILL BE REFUNDED IN 7 DAYS DUNNO IF ILL GET IT BUT ILL TRY AND POST AGAIN AND LET U NO