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MBI - / charged me monthly for something I don't know.

2-5 1st floor, Riverview House, 21-23 City QuayIreland Review updated:
Contact information:

Today I was looking through my bills in order to reduce expenses and found out that charged me monthly for something I don’t know. They need to return all the money they have stolen from me or they will be put in jail by my lawyers!

  • Desiray's Response, Nov 01, 2018

    I demand my money back ASAP!!!

May 31, 2013
Sort by: UpDate | Rating


  • Te
      11th of Jun, 2013
    -7 Votes

    Did you ever find out what it was? I have just noticed that I have been charged £25 pm since March and I have no idea what it is...

  • Ki
      24th of Apr, 2018
    +1 Votes

    @TempUser12 Here is an actual ph number our bank gave us to contact MBI 1 855 232 9585 to resolve any and all unauthorized charges they dont give you this number on the website

  • Ra
      29th of Oct, 2018
    +7 Votes

    @TempUser12 I just received a $9.99 charge on my bank statement & I contacted Probiller & they discovered my debit card had been compromised & used for a Pornhub premium account. The thief had a different email account and internet service. They were excellent helping research the problem and processed the refund immediately. They are a billing company so if you received a charge for a service you didn’t order the same thing probably happened to you. I’m thrilled that I found out before other fraud activity occurred on my account. Great Customer Service.

  • Jo
      31st of Jul, 2013
    +5 Votes

    Have you tried to contact them at all? Or do you just blog about your problems hoping they go away?

  • Ki
      24th of Apr, 2018
    -1 Votes

    @John Webbe Do u work for them or just defend thrives to random ppl????

  • Pr
      12th of Aug, 2013
    +11 Votes

    Hello Jardine,

    My name is Dale. I'm a supervisor at Probiller Support. I'm sorry that you're having a bad experience. Probiller is a third party biller that bills for websites. If you're seeing charges coming from us, it has to be for a website of some sort. There could be an active membership charging you. Please contact us at 877-264-4302 so that we may help you look into these charges further.

    Thank you,

    Probiller Support

  • Na
      17th of Dec, 2013
    -8 Votes

    Contacted MBI Probiller about my charge, gave them all details but they said that can't find any account with my details, WTF?

  • Wa
      15th of Jan, 2018
    +3 Votes

    @Nauris Ive contacted and made a complaint at both the Federal Trade Commission and Federal Communications Commission... Go to their websites and complain. Once they get a certin number of complaints, the feds will shut this place down...

  • Da
      8th of Aug, 2018
    0 Votes

    @Nauris They done that to me Aswell I tried to find out what they are charging me for and she said I’m not on an account I started getting pissed off saying why is your company taking money that don’t belong to you I’ve tried 3 times to cancel it and it hasn’t helped me they are still taking money out they took money out yesterday and it’s starting to piss me off

  • Ja
      6th of Nov, 2018
    +1 Votes

    @David Hillman Yep Dave hill OLOL. 👋🏻

  • Sa
      1st of Jan, 2014
    +4 Votes

    Pro-Biller is a medium helping adult sites to collect customers payments for services they provide. if you visit and subscribe to these dating or adult sites, those companies charge you via pro-biller. It's not a scam!

  • Tr
      4th of Apr, 2014
    +11 Votes

    The charge on your credit card came from MBI Probiller.
    Mbi-Probiller is an online payment gateway providing the most secure and trusted billing solutions. If you do not know anything about this company, you can find the needed information on their official website:
    It is possible to contact the company representatives on Twitter:
    If you have a Facebook account you can contact them there as well:
    You can also find their contact information on Facebook, but so it would be easier for you, we will provide it here as well:

    Phone number +1-877-543-2919.
    Other phone number are:USA and Canada: +1-855-232-9550
    Australia: +00-1-1800-5566-0000 International: +1-800-5566-0000
    Or try e-mailing customer support:

  • Xi
      12th of Apr, 2014
    +7 Votes

    Probiller is known to steal peoples money. they mostly bill for porn sites so the best way to deal with them is to tell your bank you didnt authorize the charge and then tell probiller the same and that the bank has been notified. they have scammers who pretend to be staff offering help on here but then they dont help you and you get charged anyway. be careful this is a scam.

  • Ja
      13th of Sep, 2014
    -2 Votes

    sir i take one time tril only 1$ doller but now not ask me take .1$ & 2'day 40$ doller take my account wy like this please sir retan my mony my name jassim my mail addres jassimjt@ thank you

  • An
      17th of Sep, 2014
    -1 Votes

    It is a scam! I don't go on porn sites. Luckily my credit card company contacted me when the pre-auth went through and they closed my account for fraud.

  • Am
      30th of Sep, 2014
    +1 Votes

    I just reviewed my online banking and have 2 charges pending from mbi.. One for $30 and one for $29.95 and I have NO IDEA why!!! This is BS! Will be reported and refund demanded as soon as my bank opens!

  • Ne
      1st of Oct, 2014
    Best Best Advice +22 Votes

    It's a billing site for porn subscriptions.. Blame your husbands

  • Th
      6th of Oct, 2014
    +12 Votes

    So let me tell u what happened wit me... i just called them because u also saw two big amounts of transactions on my bank history... so i asked them why the hell there amounts were charged. I signed up on a porn site and it was a 1 day trial. And they said the deal convert into monthly membership after the 48 hours of trial. I couldnt agree that i wanted a monthly freakin membership and they said it was all written on the agreement page! Yo. What more could i ask? So i said i want cancel the deal. They were supposed to be a middle position money taker but the guy i talked to said he can cancel my membership! So u see, they are the same company all along man. Well my 80 dollars is gone. So i wasnt in a nice mood. So i said, is this the way you guys makin money? And you know what he told me? He said, 'yeah. Most of the porn site does it.' Haha. So it aint scam man. Its a business. Lmfao. Lets just go watch free porn site.

  • Am
      22nd of Jan, 2017
    -3 Votes

    @thenine Can u tell me what number u called at so I can cancel the membership.

  • Me
      23rd of Nov, 2014
    +4 Votes

    Useless company I signed up for a two day trial and was automatically billed for 120 dollars. Like WTF Then I contact probiller support and the rep basically called me a blind idiot who cant navigate a computer. This is a sad company who only makes money on those unfortunate enough to show an interest in trying their sites.

  • Ja
      6th of Nov, 2018
    0 Votes

    @Meras Yep

  •   9th of Jan, 2015
    -1 Votes

    Diss onest bissnes practice i guess can't trust no buddy these days hope they get what they deserve one day. who ever is reading this what ever sight you signed up to if they have a message borde or a way to post your thoughts you should let people know what could be happening to them maybe fight back. I'm probably never gonna get MY MONEY back but if I can take a sent from these ###ng ### holes lets do it

  • Bj
      11th of Feb, 2015
    +1 Votes

    Signed up for 2 day trial. Then all sudden 39.99 & 17.99 charges are occurring. The end of trial hadn't even officially ended before my.account notified me.of pending charges!! I immediately cancelled and and charges didn't clear. Thank goodness on their end! If you sign up for trial immediately cancel, you will get trial and won't incur more charges fyi!!!

  • Jo
      13th of Feb, 2015
    +2 Votes

    Well guys never ever give your credit card information to a porn site, sometimes they ask you to just verify your age by giving them your debit or credit card information they don't charge you the same day but next week bam you are charged 50 dollars another week bam 50 dollars of you don't notice they keep charging you, so please it has happend to me and I don't want this to happen to anyone out there, I was fool when I did it, don't be a fool

  • So
      24th of Feb, 2015
    0 Votes

    I also idiot, that try brazzers 2 day trial. After 3 month, they charge me 30$. They explained me - there was somewhere check button which I don't UNCHECK, and so I create premium account, with subscription. Good lord it's good I notice this transaction fast. I ask them to cancel any subscription and delete my card info, but thay told me that thay can't delete my card info "for record purposes". So I cancel my card and waiting new one. Hope this is end of story.

  • Lo
      9th of May, 2015
    +1 Votes

    This is Sad! it is a clear Scam. I wont try any website that use probiller as they bill method. Horrible experience!

  • Ra
      14th of May, 2015
    -1 Votes

    The customer support of that place is terrible, be very careful if you use them, when they fix one issue 2 more arise. They are known to mis-charge and cite incorrect currencies, sometimes they do things right (key being sometimes), many complain about not reading the fine print (not really fine and easily viewable when doing the trial normally..) on trials and get charged for full membership, you need to learn from it and be more careful in future, amazon does that too (many more big names are guilty of it, sorry amazon i do love you lol), can't blame adult sites only of doing that. If that does occur there is an easy fix, tell your bank you did not approve it and it will be returned 95% of the time (provided it is not more than a 2-4 months worth of bills) but it will involve your card being terminated and a replacement issued. I was once mischarged by probiller, got cited the price in dollars (USD) but was charged in pounds (GBP). As i'm sure most of you old enough to have a card are aware 1 dollar is not 1 pound. If only it was just 1dollar/pound i wouldnt have minded but i was purchasing a very long membership for a friend's birthday (non recurring of course!) and was charged 90 pounds more than i was told (converted the dollar price and added more to price for exchange fees). I contacted them and the agent called me a liar (not literally but was soo heavily implied she may as well) and then finally I got refunded after i threatened to tell my bank to reverse it. This friend still had 1 month left on his membership before i added the extra amount. That month was removed even though that had nothing to do with the refunded amount/membership length. I contacted them for the third time (1st being the original order, 2nd was refund) and finally got the month reinstated (the month was non recurring). I then got offered the deal i originally was meant to be paying for again (this time the correct amount), i explained all the issues they put me through and still no one apologized, i said if she compensated me with a lower price or extra free time on the membership i may consider it. She outright refused and tried to say it was my fault these issues occured... I obviously said good day and left the conversation. I realised later that they may have put the instant recur of membership back on his account, i contacted them for the 4th time to discover they did and got them to stop that recurrence on it AND now i'm here preaching my message to anyone who will listen to warn them and to keep records (screenshots/proper proof) of what they say because they are not to be trusted in any way and aren't even human enough to apologies for there own blatant lack of any skill or morality.

  • Je
      23rd of May, 2015
    -3 Votes

    i payed for a 2 day 2 dollar trial on and they put me on a monthly subscription and i have payed out $2000 and didn't realize for over a two and a half year period because i never check my credit card account. Do not give credit card details to these sites. is a scam

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