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Mashreq Bank / easy payment

1 United Arab Emirates

I have been a loyal customer for this Bank for close to 4 yrs, having MM certificates close to 70, 000 and clean Credit card records.

Loan teams were behind me calling to take the loan, just to help the person i took the loan as well to avoid the calls, now the loan EMI reflected in the same month and i have to pay for that month intrest, which mean i paid the intrest amount for 1 month in 15 days after i got money.

I had to pay 2 due payments of same card in one month just because they changed the payment due dates without knowledge.

I was told i would get the cash back offer in 60 days, which after several complains I got in 75 days, but that was not cash back as was told, they just increased the credit limit of the card.

Thier customer service has degraded drastically over the years.

Al

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