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Marriott Vacation Club / reservations

91% 11
Marriott's reservation system is a sham. They make everyone call at exactly 7:00 AM on a Thursday to 12 months in advance to reserve a room. If you don't, you better like vacationing in New Jersey in January because everything else is supposedly gone. Nobody knows how all good inventory can disappear in less time than it takes to reload a page on your computer but it does. If you buy Marriott, you likely will not get your desired week. And if you fall for their sales pitch to buy multiple weeks so you can book 13 months in advance, forget it. It's never available either.


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A  10th of Jun, 2010 by 
Agree Disagree 0 Votes
I have owned for 10 years and find exactly the same problem every time. Polite but can never sort anything out. Next problem will be selling as I am fed up of the situation.
N  10th of Jun, 2011 by 
Agree Disagree 0 Votes
Quit making the phone calls, just put in a request 3 - 6 months out, avoid the high travel periods unless you have no choice and wait. More than likely your request will be filled. Your request will be placed in que and when an opening comes you will get your request. Smaller resorts are harder to book. Now I mainly go to Hawaii; I know Vegas and Florida are easy (but who wants to go to either one in the summer.
A  23rd of Feb, 2012 by 
Agree Disagree 0 Votes
Marriott is a sham.
A  23rd of Feb, 2012 by 
Agree Disagree 0 Votes
Marriot Timeshare sales are very misleading.

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Marriott Vacation Club International Logo Marriott Vacation Club International
Customer Service
6649 Westwood Blvd, Suite 500
United States - 32821
+1 800 860 9384
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