We are writing in regards to a Lost baggage, which was lost by Malaysian airlines on 8/01/2015. We were flying from Malaysia to Sydney. Both of our Baggage was Lost and after 2 days I received by Bag but my wife's bag was never delivered to Us. Till 15th Of January Toll Dnata assumed that both of the Bags were delivered and case was closed for good, We were following up for every single day and then Malaysian airlines realised that they have delivered only one Bag and second Bag is still Missing, Since then Toll Dnata and every one involved in this process of finding the missing bag is being total unprofessional and not resolve this issue, Now, this is a case of negligence and we have lost our patience. w.
I will appreciate if you can kindly trace the bag at your earliest ease,
Md Rajibul Islam