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MagicJack / termination

1 Southgate, MI, United States Review updated:

Service was terminated "at their discretion." There is "NO SUCH THING AS UNLIMITED CALLS" We made over 200 calls on unit when we first installed it, then had to go through the process again in 90 days and our service was terminated ( after about 75 calls) due to the number of calls. Even though their advertising states "UNLIMITED CALLS" their Terms of Service states not over 50 A DAY. Talk about false advertising... Stay away. Second unit was terminated by magicJack the next day after 20 calls were placed within 90 minutes. These calls were not being done via an automated dialer. A REAL person sitting and calling our customers. This company (magicJack) does not want to work with companies.

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  • Kh
      14th of Sep, 2010
    0 Votes

    They turned it off because they thought you were using it either for a business or to do telemarketing . I am sure somewhere in their TOS they state you are not allowed to do that and they can disco the service if you do. I would look at getting a business phone line if I were you...that would take care of the problem

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