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MagicJack / &free& trial

1 United States Review updated:
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I signed up for the "free" trial today. The order is not processed, however, they have already taken the money from my account. They state the money will be billed for 31 days. The first 30 days are a free trial and then on the 31st day you are billed. I paid by debit card and at no time on the order entry page was I informed that if I pay by debit card I would be billed immediately. The live chat is a joke. I was given no assistance because there is no record of an order. Meanwhile, I have been billed and charged in full for what should be a "free" trial.

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Comments

  • Br
      29th of Mar, 2010
    +1 Votes

    The same thing happened to me. I am currently working with my bank to dispute the charge and hopefully they can help me reconcile this issue since there is no customer service for Magic Jack to turn to.

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