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Lowes / empty fire extinguishers!

West Hills, CA, United States Review updated:
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I live in a high fire danger area. I now regularly check my smoke detector & fire extinguishers. I discovered that I needed a new fire extinguisher for the kitchen. I went to Lowes (Do It Yourself Retail Store) to purchase a new fire extinguisher. When I went there, I was shocked as to what I found. Out of 16 fire extinguishers that were on the shelf, only 3 were charged. 4 were borderline empty, with the remainder of 9 totally empty. I called the manager, who said he would do something about it.

This being too big of an issue just to let go, I went to the fire department to file a complaint. The fire department said the fire marshall has no jurisdiction over the life saving devices being sold. I said, "What...". Imagine a senior citizen purchasing one of the empty ones. Then having a kitchen fire, wow.
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Sp
  27th of Mar, 2008
Agree Disagree 0 Votes
Fire extinguishers can leak overtime and even when they indicate they are full, still may fail to discharge if needed. Fire extinguishers have a shelf life. Lowe's can be blamed for not inspecting a perishable product that may have come to them in that condition but the real blame may lie with either the manufacturer or who ever transported the fire extinguishers from factory to retail outlet.
Ro
  29th of Jul, 2008
Agree Disagree 0 Votes
When talking with a Lowe's and depot store my understanding was that the manufacture had massive leaks which is why my unit was empty and teh shelves were bare. I never heard and comunication to consumers about this problem.236df
Ri
  30th of Jan, 2010
Agree Disagree 0 Votes
Caveat emptor. Damn right he doesn't have jurisdiction over a shop shelf.

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Lowe's Home Improvement / Lowe's Home Centers Logo Lowe's Home Improvement / Lowe's Home Centers
Customer Service
Overall Satisfaction Rating

644 Reviews
P.O. Box 1111
North Wilkesboro
NC
United States - 28656
+1 800 445 6937
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