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Lightinthebox.com / refund

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i purchased a visa gift card to make purchases online. i ordered 2 netbook laptop computers from them. they took the money off the card and then sent me an e mail that i needed a photo copy of the card and bank info. well after i made purchases and they collected my money i assumed everything was fine. i threw the card away as it was no longer needed as the money was spent. well they cancelled my order and said they refunded my card. i explained to them i needed the card number i gave them as i had no record of it. they said check with my bank. i explained that it was a gift card that i purchased and paid for and i didnt get it from a bank. they would send me the same response. i dont understand why they would take the money from the card and later tell me they needed more info. they should have requested that before they took my money. 418.00 dollars of my money. i need the card number to collect my money and have no way of collecting unless they give me the number. please help

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  • So
      17th of Oct, 2013

    bonjour, il faut cesser d'acheter aupres de cette société fantôme LIGHTINTHE BOX, se sont des escrocs, ils certifient l'envpoi de produits dans les 3 a 5 jours et font payer en conséquence, a l'arrivée du colis, plusieurs semaines apres, le livreur réclame des frais de douanes qui n'ont jamais été prévu - retour du colis, et aucun remboursement - ESCROCS et VOLEURS a la fois .

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