More than a month ago I ordered a black jacket with red fowers at Light in the Box, via internet. About 2 later I received an email from Light in the Box that the item was no longer available that they had cancelled my order. Today I noticed that Light in the box has charged my creditcard (Visa) for €15.50 allthough I requested at the time of their cancallation to retourn the amount to my credit account (Visa). In answer they send me the https://www.lightinthebox.com/index.php?main_page=ticket_after_detail&id=9150359 which is non existing according to google. How do I get a refound, I no longer trust Light in the Box, I want my money back.
Thanks for helping me, kind regards,
Danielle Weets email@example.com