LG Dealer / pathetic customer service!
Id purchased a new LG refrigerator from a local dealer in Bangalore (Viveks) on assurance that besides excellent device performance, the customer service was equally good. The nightmare started right from the moment it was sent to us
1: The refrigerator landed with a horrible dent due to transportation and mis-handling.
2: The lg executive sent to install the fridge did not know basic english and had very poor communication.
3: Registering a complaint with the LG service center for replacement took the cake.
After numerous calls and assurances that the deceive would be replaced within a week, no action has been taken yet.The local customer service personnel now tells me that the invoice hasn't even reached their department after all the formalities were done 2 weeks back!!!
Very disappointed!!! These people are sitting there to take their customers for a ride!!
More LG Dealer Complaints & Reviews
- LG Refrigerator - anyone who bought an lg refrigerator has run into this problem 
- LG Refrigerator - faulty control board 
- Lg / Dishwasher - nasty smell! 
- Lgmedsupply - lgmedsupply commits fraud! 
- LG Canada - warranty service 
- LG Electronics - refrigerator lfx25973
- LG Electronics - lmxc23746s refrigerator
- LG Electronics - lg front load washing machine
- LG Electronics - smart phone lg3 brought about two years ago stopped recognizing sim.
- LG Electronics - washing machine/ delay in delivery and communication regarding maintenance