LBC Expressnon-delivery of documents which is my final requirement in my academic doctoral program

*the transaction date is March 27 or 28, 2017
*Non-delivery of the documents within the expected delivery date. The message informing me of non-delivery was April 18, 2017. If only, i was informed of it earlier, i would not failed in my academic doctoral subject. What happened on the date between March 27 and April 18?
*Who will be liable on this? LBC EXPRESS???? has liability on this. The contract said you have to inform the client within 5 days if undelivered...

May 18, 2017

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