Lazada / can't cancel order!

Makati, Philippines Review updated:
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I was working in Philippines and I lived there for two months. While I was there I ordered some goods from and was hoping for a quick delivery but my order did not arrive.
I waited for about a month and decided to cancel my order because it was already time for me to go back to my home country.
I contacted Lazada customer service and asked them to cancel my order and they agreed, but they never did anything and my order is still in process!!
This is absolutely appalling!! I need to cancel my order!

Jul 12, 2016
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  • Jo
      8th of Dec, 2017

    Here's a good post on how you can cancel your lazada order:

    Also, it must be noted that you only have until your order is shipped to cancel. If it's shipped, you can't cancel it anymore.

    0 Votes
  • Sa
      30th of May, 2018

    Same thing with me, but for Lazada Thailand.

    0 Votes
  • Ca
      30th of Dec, 2018

    Cancellation initiated, Your item(s) has been cancelled, Reason: system default reason.
    part is Delivered, one part has been Shipped and the other part is Processing.
    email stating you have been refunded. 30/09/2018 today is 12/30/18 still waiting for refund.
    and no one to talk to at

    0 Votes

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