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LATAM Airlines / LAN Airlinesdelayed flight

Review updated:

My flight was delayed almost 5 hours, while travelling from Cusco to Puerto Maldonado, on 24th of December 2018. It meant I had to spend christmas Eve partially in the irport and in the hostel in Puerto Maldonado. Latam destroyed my plans, and not even bothered to inform me early about any changes. I have find out about delay around 1h before planned flight (one I ave shoved up in the aiport). They have send me an email after 4 pm, while the flight was scheduled on shortly before 12pm! They didn't inform about any reason and didn't provide any information.
I request a refund of that flight, or any other resolution from the company to recompensate my wasted time and money I had to spend on extra taxis and hostel.
Lost time won't come back ever.

Ew
Jan 13, 2019
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Comments

  •   Apr 02, 2019

    The flight is a propery of the air carrier.

    Please

    1. Attach- e-ticket or boarding pass,

    2. Explain,
    - wheather the additional services were provided for you due to delay or not?
    - have you attempted to contact the air carreir in your contry in the language, which you undertsand
    - have the representative air carrier replied or not? If yes, please atatch the reply.

    Regards.

    0 Votes

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