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Kwik Kar / broke my door handle!

Houston, TX, United States Review updated:
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I'm a new resident to Texas just moved here from Ga. So I had to get the car saftey and emissions test done so I could register my car in Texas. I took it to Kwik Kar. I was seated for while in the waiting room. When another couple came in for the same test and came and went. Naturally at that point I was wonderinmg why my test was taking so long. I and the person with me looked through the glass and saw the guy messing around with my car door. He came in sometime later and said the car passed and took payment for the test. He then drove the car around to the front. I tried to open my car door only to find the door handle loose and not able to open the door. We told the guy who did the test and he was rather unresponsive. So we left and called the manager and were told the general manager would called us to address the issue. He did the next day and said they were not going to cover the cost of the damages their employee caused. I now have to have someone enter the car from the passenger side and reach over to open my door from the inside or I have to enter from the passenger side and crawl over. I feel this company should cover the cost to fix my door handle. Nice how a saftey test can manage to make your car less safe! Some welcome to Texas!

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Comments

  • Ma
      May 26, 2011

    One week ago, I took my car to the store located at 1690 South Fry Road
    South Fry @ Chateau Bend in Katy, TX 77450. My IPOD was stolen. Police report filed. The owner said they will not to pay. I will take them to court. I will file a complaint at the BBB.

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