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Brakes 4 Less
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Brakes 4 Less
reviews & complaints

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7 complaints
1 resolved 6 unresolved
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C
12:38 pm
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Brakes 4 Less - Faulty brake repair

I have a 2016 Mercedes and on 01/29/22 I took my car into the Washington Road location to have my back brakes done for $293.38 The gentleman at that location advised me of the price and that I needed to have the front and back done. On 02/05/22I returned back to that location complaining that my car was making noises and that it wasn’t when I brought it in...

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3:46 pm
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Brakes 4 Less - Brakes

I drive a 2017 BMW X1. I took my car to brakes for Less in Columbia South Carolina on Garners Ferry Road on December 3rd the next week I noticed some squeaking with the brakes and call the office they asked me to come in but I never made the appointment to come in prior to the incident. On December 18th I was driving down the highway and my brakes gave out. I began to hear a loud noise and started to smell smoke. I decided to try to pull over and I had no brakes. Two police officers came to my Aid after smelling the smoke. My car was towed back to brakes for Less and remains there. I am very disappointed in the service that I received by brakes for less and the staff begin to make excuses as to what the problem was. They eventually admitted it was their fault and the next service would be no charge

Desired outcome: I would like my brakes to be checked thoroughly. I have been waiting for over a week to have my car returned and all I get when I call is the part has not come from BMW.

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C
8:29 am
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Brakes 4 Less - My brakes were not fixed even after being there for 2 full days

Went in with a brake problem but was able to pump brakes. Was there a full day and they needed to order a clip! Drove my car home and the brakes did not work at all! Went back to put the clip on and was there From 8am to 4:30pm. Was told they could not fix my car but my car was able to stop! Was charged 516 and some change. My brakes were worst and should have not been on the road! I don't think I should pay for a job that wasn't done!

Desired outcome: Get my money back

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10:06 am
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Brakes 4 Less - Breaks

Took my truck in for a break service about a year ago, Ive put less than 8k miles in over a year and half on the break job that was done. I had to take it back because one of the breaks were sticking. They replaced a hose and said it was fixed. over time, little over a year, the break began to stick again and took it back. I was told by the manager Carrie, that the fix they did on my truck they no longer do because its a band-aid. Because of the band-aid I now have to replace the rotor again. It is my opinion that the band-aid fix was knowing it would not work for along term. I would not recommend this business to anyone. I should have known better to visit there in the first place, because it's empty every time I go by. That's my fault, do yourself a favor and keep riding.

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6:29 am
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This review was chosen algorithmically as the most valued customer feedback.

Brakes 4 Less - Brake service

I took my wife's car to get the brake done since I don't want to do it, so I paid close to $300.00 to get them to do it. A couple of days later, my wife it makes lots of noises, so I test drove the car, and sure enough, I thought the whole front axle was going to comes off. I had my suspicions looked through the rim and saw the grove on the inside of the...

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M
3:11 pm
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Brakes 4 Less - Brake repair gone wrong

This is single handedly the most incompetent group of people working on cars!!! The only thing they do day in and day out are brakes, so you would think that they would be well informed and know everything there is to know about brakes. This is clearly not the case. I took my car there on 4/8 for brake pads and new front rotors. I paid $429 for this job. I...

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4:02 pm
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Brakes 4 Less - Bad service

I am not as pissed as I should be considering all the headache I have been through with Brakes 4 Less. I must say that their service recovery is outstanding and they do honor their warranty. In saying that I must also say that I got my brakes done back in March of 2009 and I have had to take my van back 6 times already. I paid for the most expensive job...

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1 888 261 7867 1 704 334 3949 More phone numbers
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