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Kroger / pharmacy

1 Nashville, TN, United States

On Jan 11, 2019, I requested that my insulin prescription be transferred from Kro 527 (Bellevue, TN) to Kro 843 (BelleMeade). I got a text later that day from BelleMeade Kroger, saying they had a new prescription from my provider and if I wanted it to be fill, to call and confirm. I called, and nobody knew about why I was sent that message, 2 people saying nothing is here for you. I ran completely out of insulin on Jan 16. I called and the Tech said she would get it filled and I could pick it up around 7pm. When I got there, they said my prescription had expired, and I needed to call my Dr's emergency line to get more. The pharmacy was closing at 8pm and I couldn't get in touch with my Dr before they closed. SOMEONE should have let me know that my prescription was expired and I wasn't going to get it before I completely ran out.

Sa
Jan 17, 2019

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