KPN Travels / poor service
This is Rajkumar.M. I am a regular customer of KPN. In a month I will go 2 times to Nagercoil from Bangalore. The Service was good and the drivers are friendly too.
But Yesterday(September 14) While coming back from Nagercoil. I have booked(seat No 31W) in Valliyoor stating that my boarding point is Valliyoor. I have booked 4 days before there is no window seat available in the 6.45 AC that too it is in the Last seat.
So I have booked 31W that is the first seat in the 6.30 Non AC.
Finally what happened is the bus didn’t come through Valliyoor. It went through the By Pass even though I have booked in Valliyoor. Then luckily one more Bus came. I came through that bus and I catches my Bus at Tirunelveli.
There one more disappointment that in my seat one lady allotted to 18 is sitting. If I going to 18 also, one more lady is sitting Both the ladies want the Window seat. But the Driver forcing me to go back eventhough I got the right ticket. And also Both persons are ladies they can sit together. This driver has a softcorner on that girl I think so.
Then finally I went back and got one non Window seat in the Back.
My disappointment is that the driver forcing me to go back even though I have booked 31W.
I have no sleep yesterday. This is the serious concern on the service. Please do the needful to do better service.
Even though I have travelled more than 100 times I am facing this kind of difficulties for the first time.
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