SUBMIT A COMPLAINT

Kotak Bankabuse by kotak employee

Review updated:

This is a complaint against an kotak employee who name is manas and he is based
In kotak bank jayanagar branch, he is such an arrogant and mannerless #
Who dared to call me back from his office mobile ph twice back to back and used
Profanity at will which force me who being a customer had to disconnect the calls
On my end, this happened on july 11th 2012 afternoon, and since
Then I have been escalating this issue to get justice, but nobody in kotak - greviance redressal,
Nodal team, customer care nor the jayanagar branch manager mohan narakudhi
Have been responsible enough to judge this issue and punish that # manas,
On the contrary they all are shielding manas and arguing that such a abuse incident
Did not happen at all, I have a voice recording where in the branch manager mohan
Himself called me and accepted that manas did use profanity as he took it personally,

I appeal to every one of the public not to associate with kotak bank in any ways,
Because if a high profile customer like me is getting such a worst treatment from a
Front end kotak employee, then this will surely continue with other as well, please
Close your accounts with kotak as you are delaying with a # service, from which
You can expect only problems and nothing else

An
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Comments

  • Ac
      Aug 16, 2010

    not made credit card

    0 Votes
  • Gh
      Aug 16, 2010

    bank is no making card for the person who has salary accout more then 3 year,

    0 Votes
  • Ko
      Aug 27, 2012

    Dear Sir,
    We apologize for the inconvenience caused to you. We request you to write back to us at solutions.[protected]@kotak.com with your contact # / account # along with your concerns enabling our bank officials to investigate the matter and assist you further.
    Assuring you of our best services at all times.


    Thanks and Regards,
    Kotak Support Team.

    0 Votes
  • An
      Aug 30, 2012

    WELL TODAY MARKS THE 51st DAY OF THIS ABUSE ESCALATION AND STILL NOBODY AT KOTAK IS LEAST BOTHERED ABOUT A CUSTOMER WHO WAS ABUSED TO THE COREBY THIS ### KOTAK JAYANAGAR BRANCH EMPLOYEE MANAS SHRIVASTAVA (SON OF A ###) WHO CALLED FROM HIS OFFICE MOBILE PH :[protected] TWICE BACK TO BACK AND USED PROFANITY AT WILL WHICH FORCED ME TO DISCONNECT THE CALL,
    I HAVE ESCALATED THIS ABUSE INCIDENT TO :
    mohan.[protected]@kotak.com - E-MAIL ID OF MOHAN (BRANCH MANAGER JAYANAGAR) WHO ANOTHER USELESS IDIOT
    service.[protected]@kotak.com
    [protected]@kotak.com -
    grievance.[protected]@kotak.com - VIVEK FROM THIS TEAM IS ALSO MOST USELESS EMPLOYEE WHO INSPITE HEARING TO THE CALL RECORDING WHICH I HAD E-MAILED TO HIM (WHERE IN MOHAN HAS CLEARLY ACCEPTED THAT MANAS HAD USED PROFANITY AS HE TOOK IT PERSONALLY), ARGUES THAT SUCH A ABUSE INCIDENT NEVER OCCURED AT ALL AND THIS [censored]'N ### VIVEK KAUSHAL KEEPS REPLYING TO MY ESCALATION E-MAILS USING A READY MADE FORMAT, WHICH IN ITSELF CLARIFIES HOW EFFICIENTLY HE WORKS AND HOW MUCH HE CARES FOR THE CUSTOMERS,

    UP ON ALL THESE
    DEVON BANDARY- THE SO CALLED REGIONAL BUSINESS MANAGER ( I WONDER HOW SUCH ###S BECOME MANAGERS )
    SENDS A WARNING LETTER TO MY RESIDENTIAL ADDRESS SAYING MY INTERACTIONS WITH THE KOTAK JAYANAGAR BRANCH ARE IN AN UNACCEPTABLE MANNER AND I NEED TO REFRAIN FROM SUCH BEHAVIOUR ( ON 16TH JULY 2012), WHICH IS A CLEAR ATTEMPT TO SUPPRESS ME FROM TAKING THIS ABUSE INCIDENT ANY FURTHER AND PROTECT THAT ### MANAS SHRIVASTAVA FROM THIS ISSUE, AND MY QUESTION TO DEVON IS HOW DID HE SEND THIS WARNING LETTER TO ME WITH OUT EVEN TALKING TO ME AND LISTEN TO MY VIEW ABOUT THE INCIDENT, WHICH AGAIN CLEARLY INDICATES THAT
    DEVON, MOHAN ARE ALL TRYING TO SHIELD MANAS FROM THIE INCIDENT, LOOK AT THE POLITICS AND GROUPISM, UNHEALTHY SUPPORT FOR AN MISBEHAVED, ARROGANT, MANNERLESS EMPLOYEE MANAS,

    ALL OF THESE - MOHAN NADKARNI, MANAS SHRIVASTAVA, DEVON BANDARY, HARESH HIRANANDANI AND VIVEK
    DO NOT CARE FOR CUSTOMER IN ANY WAYS, THEY WORK ONLY FOR THEIR PERSONAL BENEFITS,
    THEY DO NOT UNDERSTAND THE PULSE OF CUSTOMERS AND USELESS TO WORK FOR HIGH PROFILE COMPANY LIKE KOTAK, I WONDER HOW KOTAK HAS STILL SUCH SELFISH EMPLOYEES OR I GET A STRANGE FEELING THAT KOTAK IS FULL OF SUCH EMPLOYEES, HOW WILL SURELY GET KOTAK GO TO DOGS
    I APPEAL TO EVERY BODY NOT TO HAVE ANY KIND BUSINESS OR INTERACTIONS WITH THE ABOVE MENTIONED PEOPLE AND ALSO WITH KOTAK IF YOU WANT TO STAY AWAY FROM PROBLEMS AND UNNECESSARY TROUBLE,
    WHEN I POSTED THIS COMPAINT ON TUESDAY THIS WEEK I IMMEDIATELY GOT A REPLY FROM solutions.[protected]@kotak.com SAYING THEY WILL INVESTIGATE THIS ISSUE AND TODAY IS WEDNESDAY AND STILL NO UPDATE,
    EVERY BODY AT KOTAK IS USELESS, THEY JUST HAVE SET UP DIFFERENT DEPARTMENTS WHICH ARE FIT FOR NOTHING

    PLEASE PLEASE PLEASE DO NOT DO ANY BUSINESS WITH KOTAK OR ELSE YOU WILL END UP LIKE ME ESCALATING AND FIGHTING FOR JUSTICE

    +1 Votes
  • Mu
      Dec 15, 2012

    the customer is right mr Devon Bhandary is thirdclass idiot person in kotak he is a ### and dont know how to speak with customers such a rude person never seen in my life dont understand how kotak keeps these type of person shameless creature
    his cell no [protected] keeps on changing numbers so client cannot track him overall very bad experience because of him kotak is loosing his goodwill
    God Bless Kotak for this guy

    0 Votes

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