Kmart / customer service

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I was at the Kmart in Goleta last week and was having issues with one of the girls at the customer service place, I believe her name was Alex, she was short with glasses. I asked to speak to a manager and this guy, Chris I think, comes up who ends up not even being an actual manager. He was just a supervisor. If a customer asks for a manager call the actual manager. That is lying to th customer. She was just trying to avoid me actually talking to the manager about her horrible service and for the other worker to pose as a manager is just disrespectful. He should not say he's a manager of registers.

Mar 20, 2017

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