KitchenAid / I am complaining about kitchenaid fridge model# krmf706ess01 serial # k64116439
We have purchased a brand new fridge from billa appliance ltd. Invoice # m51271 dated 09/29/2016 delivery date 12th november, 2016 including manufacturing warranty.
Our fridge was not working properly and our complaint is related to frosting and/or condensation in freezer from last may 2017. Till date it is reviewed by service technician by 5 times. We have also garbage frozen foods including children foods. Also due to frosting my kitchen cabinet is damaged. After 5 months of review by various technicians still we are waiting for replacement.
We have a very bad experience with kitchen aid fridge and we would like it to replace with other fridge or money back as we are struggling for freezer from last may 2017. If it is not done I am going for legal action.
Please review this case and provide us your update. We will also go for product complaint against kitchen aid if it is not resolved asap.. We hope you understand our situation (i. E after paying for cad 5099 we are struggling for good product from kitchen aid).
Thanking you in advance for your help.
Brijesh jani and priyanaka jani
6 mecca stret,
Brampton, ontario, l6p4k2
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