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Kelvinator / Terrible Service

1 Woodmead, South Africa Review updated:
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So i bought a KD12MM1 dishwasher in November 2014 and loved it! We recently moved and it was pointed out to us that the machine is rusted inside. When I emailed Kalvinator they sent out someone to come and look at it. I then followed up a week later as I have not heard anything, only to be told that the guy's findings were that "it is only dirty and can be washed". So I sent them an email saying that the response is incorrect and I am not satisfied. The same guy then came out again and washed the dishwasher! Well, needless to say it is still rusted and apparently Kelvinator will do anything to get out of the guarantee. So I followed their advise and used it even though it is rusted. Wel, the machine stopped working halfway through the cycle and water started coming out the bottom of the machine, probably because the thing is rusted and the water is leaking out!

May 18, 2016
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  • Ur
      17th of Oct, 2018
    0 Votes

    hey my mom bought a Klevinator fridge via games in 2013 and even took out a warranty on this fridge. Games called Klevinator and they sent out two technicians However they still didnt sort out the problem and now cause the warranty is ending soon they have been telling her they will send another technician BUT whats the sense has they can not seem to sort out the problem. They are incompetent and deliver poor sevice

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