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Kaspersky / updates

1 Newburgh, IN, United States

On April 20, 2017, our printer and scanner stopped working and we had to call in the computer guy to fix it. He said that the printer and scanner were disconnected by an update that you made to your Kaspersky program.. This cost us $99.99 to get the printer and scanner to work again. We would appreciate receiving this amount back from you to cover the cost of repairing what your product disconnected. We would also like to know how to prevent this from happening again.

Thank you.

Carl Westfall
Sunrise Pioneer, Inc.

PHONE [protected]

Ca
Apr 21, 2017

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