SUBMIT A COMPLAINT

Just BrakesOld ladies - please do not go there

Review updated:

I'm an old lady - I was actually afraid of the employee who took my order. I said yes to $275 estimate that he gave me to replace my car's brake pads before he actually looked at the car. I did not expect to pay $99.98 since I always knew that $99.98 price was impossible. I started to get upset when the guy called me indicating that it would be $475 since there was more things to be done. I said that I could not afford more than $275 - the price that we agreed upon. I told him that I would pick up the car and cancel the order. He said that I could not do that since I already agreed with the $275 and that he would fix the car for that price but would give no warranty - I reluctantly said yes. This guy was so intimidating and could have been a criminal at one point. Old ladies - please do not go there. By the way, the pads needed to be replaced again after 6 months.

Kl
Sort by: UpDate | Rating

Comments

  • Ju
      Aug 29, 2014

    Thank you for the feedback. We apologize for the delay in responding to your concern. Just Brakes
    was not made aware of this website until just now. We are also under new management. At Just Brakes we strive for 100% customer satisfaction and appreciate feedback that will help us achieve that goal. We are sorry to hear that you were not satisfied and would like to hear more from you. Please contact our corporate office at [protected] to be connected with the local Market Director. We look
    forward to serving you.

    0 Votes

Post your comment